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Operations Manager Resume

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TxmanageR

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Objective
I am seeking a position that utilizes my education and work experience to contribute to your company.

Education
University of Phoenix Phoenix, AZ
M.B.A. in Human Resource Management December 2012

Texas State University – San Marcos San Marcos, TX
B.B.A. in Marketing May 2005

Amarillo College Amarillo, TX
Associates in Science – Mass Communications May 2001
Public Relations

Experience
Confidential,
2011-Present
Staffing Coordinator/Operations Manager

  • Managed day-to-day operations, KPI’s, budget, and payroll of staffing agency
  • Recruited and hired qualified applicants for clients
  • Managed staffing coordinators and on-site managers
  • Investigated accidents, incidents, unemployment claims, and resolved conflict
  • Conducted background check, drug screening, and orientation of new hires

Confidential,
2010-2011
Assistant Manager

  • Facilitated employee onboarding, orientation, development, and training
  • Traveled to other stores to assist in coaching associates, manager training, and re-organizing
  • Managed the stores payroll, KPI’s, audit compliance and merchandising
  • Improved sales by implementing new sales processes at multiple retail locations
  • Participated in new store openings


Confidential,
Austin, TX 2005 – 2008
Assistant Manager

  • Facilitated employee onboarding, orientation, development, and training
  • Organized all-hands-rally for district employee’s
  • Merchandised University of Texas campus store to bring in student traffic
  • Worked with local businesses and media for on-site promotions
  • Maintained and managed customer and company proprietary records
  • Set up, conducted, and followed up on training new company policies

Confidential,
San Marcos, TX 2002 – 2005
Assistant Manager

  • Maintained compliance and accuracy of inventory and daily sales reports
  • Coordinated with property management to set up mall events and sales
  • Merchandised window displays, key item tables, and all other promotional items

Special Skills

    • Coordinated and contributed to the execution of campus events and contests
    • Organized team building and training activities
    • Completed projects within deadlines, able to multi-task, and resolve conflict
    • Computer Skills – Word, Excel, Power Point, Outlook, Internet and Intranet

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