Systems Analyst Resume Profile

Summary

Quick learner adept at grasping and implementing new concepts and ideas. Energetic and highly motivated team player able to work in both independent and team environments. Extensive and comprehensive experience in:
Application Development
System Design
System Testing
Production Support
System Development Life Cycle Methodology SDLC
Customer Service
Troubleshooting
Supervision Training
Technical Skills

Platforms/OS:

Mainframe, MVS, Windows 98, Windows NT, Windows 2000, Windows XP

Development:

Exstream Dialogue, COBOL, COBOL II, Micro Focus COBOL, MVS/JCL, TSO/ISPF-PDF, CLISTS, FDPS, Endeavor, HTML, HTML5, VSAM, JavaScript,

jQuery, Visual Basic, C , Python

Software:

MS Office, Internet Explorer, Mozilla FireFox, Lotus Notes, Finalist, Group 1 Software, Excel, MS Word, Outlook, Syncsort, Xpeditor, Access

Professional Experience

Confidential

Senior Software Developer

Brokerage/Healthcare/Mutual Fund Teams
Supported applications for multiple clients such as Wachovia, Confidential Pioneer and others
Analyzed, designed, coded, tested, implemented new system applications using Exstream Dialogue
Created complex customer statements which included pie charts checks with MICR lines barcodes custom messages logos and formats marketing and informational inserts using Exstream Dialogue
Enhanced and maintained existing applications in Exstream Dialogue and COBOL
Coordinated production runs of hundreds of tax jobs to ensure accurate running and completion of time-sensitive jobs
Researched and created check control processing on per check basis which was used by multiple teams to ensure duplicate checks were not produced even if clients sent their data multiple times
Provided support for multiple client applications concurrently, consistently meeting aggressive customer deadlines
Provided specs for Forms design team to create forms, logos and specialized fonts
Extensively involved in troubleshooting and testing applications
Developed process allowing Client Service Rep to upload Client information into Excel Spreadsheet, resulted in saving approximately 20 hours per month of manual data entry ensuring data was correct
Communicated with customers and Client Service Liaisons to confirm specs and requirements for new applications and enhancements to existing applications
Provided 24-hour production support for daily/monthly/quarterly/ad hoc jobs
Troubleshoot production ABEND problems and provided timely problem resolution
Rewrote applications to increase accuracy and decrease processing time
Version control of application changes accomplished with Endeavor
Created first automated submission process used in company for subsequent job submission
Created and updated documentation following company policies and standards
Trained new associates to follow company standards
Reviewed resumes and conducted interviews for potential new associates
Additional career experience as Software Programmer Trainee to Systems Analyst
Acclaims production system support
Mass Transfer created common process which saved programming time across team of 6 programmers
Supervised programming team members

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