Network Administrator Resume Profile

Summary

Infrastructure Architect responsible for infrastructure planning and design for Direct Energy Business computing environment.
Senior Systems Administrator for over 15 years. Experienced in a wide range of technology including server hardware, operating systems, SAN, WAN, VMware, firewall, routers and switches
Project Management: coordinate activities, consult with project members, and maintain checkpoints to smoothly advance projects and meet project deadlines.
Exceptional capacity to multitask by managing numerous and competing priorities.

PROFESSIONAL EXPERIENCE

Confidential

LEAD INFRASTRUCTURE SUPPORT/INFRASTRUCTURE ARCHITECT

Infrastructure Architect

Gather application requirements. Platforms IIS, .Net, SQL , storage requirements, external services such as FTP, Internet, or 3rd party services.
Make recommendations on infrastructure requirements and provide initial cost estimates.
Design infrastructure diagrams to illustrate the requirements.
Engage the Shared Services Team to retain the proper resources.
Provide analysis of systems and design standard. Optimize virtualization technology, plan storage requirements, monitoring and alerting. Create baselines for Windows Server, IIS and SQL Server.
Evaluate 3rd party solutions for analysis of infrastructure requirements and ensure infrastructure requirements are met.
Identify Infrastructure Improvements and Risks
Ensure infrastructure solutions are in line with business continuity requirements.
High availability and fault tolerance.
Disaster recovery is in place for mission critical systems.
Identify over utilized and underutilized infrastructure and work to balance resources more evenly across resources.
Identify and isolate hot spots in infrastructure.
Manage Application Environments
Ensure proper resources are available in all environments.
Development, QA Functional, QA SIT, QA Staging/Prod Support, Production.
Identify discrepancies among environments such as operating systems, service packs, SQL versions, .Net versions.
Leverage Monitoring Solution for Measuring and Alerting
Create baseline performance reports.
Create SLA reports for application availability and performance.
Maintain alerting and automatic recovery solutions for improve application availability.
Security Liaison for Line of Business
Facilitate PEN testing on external web sites.
Implemented improved security model for database access to improve control and audit readiness.

SENIOR SYSTEMS ADMINISTRATOR

Technical Skills:

Operating Systems: Microsoft Windows 2008, Microsoft Windows 2003, Microsoft Windows XP, VMware ESX 3.5, Checkpoint NGX R65 .
Hardware: EMC Clariion CX3-40, HP DL ML servers, Cisco 3000 and 4000 series switches, Cisco 2600 and 2800 series routers, Levono series laptops and desktops.
Software Tools: VMware Virtual Center 2.5, Numara Footprints, EMC Navisphere, EMC Replication Manager, Microsoft SQL Server 2005/2008, Checkpoint Smart Suite, Cisco IOS, NetIQ, Globalscape EFT Server, Microsoft SharePoint, Microsoft IIS, Symantec Security Center, Symantec BackupExec, WSUS, Solarwinds Orion.
Certifications: MCSE Windows 2000, VCP VMware Certified Professional v3.5, Citrix Certified Administrator for Citrix XenApp 5 for Windows Server 2008

Confidential

TECHNICAL INFRASTRUCTURE SPECIALIST

Network Administrator - Responsible for the design and daily operations of all corporate LAN hardware and software and ensuring network security.
Designed and setup corporate office LAN during move of the corporate office. Installed all LAN hardware, including corporate servers, switches, and printers.
Served as DBA ONYX Customer Center CRM package. Worked closely with Sales, Marketing, and Support departments for ongoing customizations of the database. Responsibilities also included, ensuring data integrity, data imports, generating reusable reports for department heads.
Administered Lucent Legend PBX with Audix Intuity voicemail system

Confidential

TECHNICAL SUPPORT ANANALYST

Primary contact - End user support for approximately 200 end users.
Acted as local liaison for implementing firm-wide computer initiatives, such as local server and workstation upgrades.
Procured and configured all hardware and software.

Confidential

CUSTOMER ENGINEER

Maintained all IBM hardware at the West Virginia Capital Complex.
Responded to technical requests from contracted IBM customers.
Reconciled IBM's central parts inventory for the Charleston office.

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