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Customer Service Representative Resume

2.00/5 (Submit Your Rating)

Houston, TX

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OBJECTIVE:

To contribute acquired skills and hard work ethics to perform efficiently on the job, but not limited to learning and gaining new ideas

WORK HISTORY: 

Customer Service Rep
ConfidentialHouston TX 04/09 - 02/2012
Handled inbound calls from customers needing assistance with their bank account
Performed outbound calls when necessary to customer regarding changes on their account, answered general questions regarding accounts and transactions, also opened new accounts for new customers wanting service. 

Customer Service Rep
ConfidentialHouston TX, 06/06-02/09
Handled inbound calls via telephone, from customers calling in to change wireless service, and providing them with different options and products to choose from. Also handled billing, technical and general customer service

Switch Board Operator/CSR 
ConfidentialHouston TX, 11/05- 03 /06 
Answered calls courteously and efficiently, while routing customers to the correct department or employee. Also answered general questions customers may have about store locations, hours of operations, etc.

Office Clerk 
ConfidentialHouston, TX 12/ 03 - 05/ 05
Greeted parents and visitors upon entering the school , also provided visitors with name badges to be able to enter the school
Answered phones and directed calls to the appropriate parties, using the PA system when necessary
Filed papers, made copies and printouts, handled and received deliveries and in and outgoing mail

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