Management Resume Profile

Objective

I am looking for a starting or mid - level position within a stable company that I can grow and advance with.

Skills Abilities

Management

I have worked as a Team Leader and helped entry level employees with their work and was there to guide them when needed. I was also in charge of their work when they were absent or terminated.

Customer Service

I have worked with many clients who needed guidance and help. My skills were in such demand that I was given very large and important accounts. These clients were large companies and corporations, most of them fortune 500 companies.

Communication

My communication skills are essential to my work experience as I needed to continually work with colleagues and clients in order to execute my job. In any job I had I was required to explain difficult logistics and help those who needed guidance on difficult to understand procedures.

COMPUTERS

I have a firm grasp computing on both the hardware and software side. I have a great ability to learn and adapt to software in very short time. I have worked with all major operating systems and major productivity software.

LEADERSHIP

I was put in charge of my own department in Quality Control as I am able to convey how to do work in an exacting manner.

Experience

Confidential

My duties were to work with patients to get them ready for their sessions with the main physical therapists and to assist patients with their stretching and exercises. I would also work with devices that helped alleviate pain or helped regain sensitivity to injured areas.
I worked under the supervision of Confidential . A well noted Physical Therapist who specializes in hand injuries.

Confidential

My duties were to plan routes and deliver supplies to clients that were prescribed by their physicians and were generally home-bound due to injuries. I also was in charge of the paperwork and filing it with their insurance companies after delivery was made and items signed for.

Confidential

My duties were to ensure applications sent in by clients was up to the standards of foreign consulates and The US State Department. Advising clients of any missing information or problems. I would also act as liaison and would submit the applications on behalf of our clients. Often I would build and maintain relationships with the consulates and ensure a working relationship between our company and the consulates. Often my relationship with these consulates were strong enough to ensure that we were able to get favors done during emergencies for our company on behalf of our clients.

Confidential

After Express Visa Services as purchased by CIBT, I continued to hone my skills as a documentation specialist. My ability to understand these critical documents was in high demand. I was given accounts that included many fortune 500 companies and I would often work with them to ensure that their employees always had the correct documentation required for their business trips.

Confidential

While maintaining my current duties, I was tasked with assisting colleagues in their duties and covering for them when they were not present at the office. I often would work with clients that were displeased with the services and work with them to ensure they got the level of service they expected and felt they were not getting with my colleagues.
I also started to assist the QC Manager with her duties in checking the travel documentation before they were sent back to their respective clients.

Confidential

My duties were to ensure all travel documentation was correct before going out. I was also responsible for making sure the addresses on documents being shipped out were correct. Finally I was also responsible for ensuring all fees were correct.
I often had to work under pressure and upper management often used closed files as a basis for the amount of work an office did in a weekly and monthly period. I was also under pressure to get out documentation in time for traveler's trips which were often critically close.
In my time at this position I often broke records on the amount of work that I would do in relation to my colleagues with similar duties in offices in other cities for our company.

Confidential

As an independent contractor I am responsible for creating my customer base and servicing my clients with getting them enrolled in insurance. I am also responsible for helping my clients with customer service of their policies.

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