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Community Educator Resume

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Objective: An opportunity that will utilize both my education and collective skill set.

WORK EXPERIENCE

9/2011-Present- Confidential-Temporary

  • Enrolling Medicare members.
  • Work closely with Members and there applications.
  • Perform rollout plans implemented in training.
  • Health Care industry

08/06- Confidential
02/20011 Community Educator

  • Worked closely with consumers in a mental health site.
  • On-going data quality monitoring (trends / progress)
  • Manage day-to-day data management initiatives
  • Performs execution of functionality rollout plans including implementation and training.
  • Completed daily and monthly reports on each consumer in case load.
  • Worked closely with state affiliated programs.

06/05 Confidential
08/06 Case Management

  • Independent management of assigned case load and processing of life applications and all other necessary documentation.
  • Review all new applications and determine deficiencies.
  • Track and communicate status of underwriting requirements.
  • Generate correspondence related to underwriting decisions and requirements.
  • Update administrative system and other databases with pertinent data.

06/02 Confidential.
06/05 Community Support Coordinator

  • Process, submit and review all applications, organize and present case management load.
  • Process all incoming mail requirements and review for completeness.
  • Completed daily progress reports and documented all information in weekly reports.
  • Conducted monthly reports on consumers.

KEY SKILLS

  • Effective interpersonal and written communication skills
  • Knowledge of and experience with call centers and troubleshooting.
  • Excellent problem solving ability
  • Ability to prioritize and accomplish multiple tasks simultaneously.
  • Experience with PC’s in a windows environment
  • Proficient in all Microsoft applications including Excel and Outlook.
  • Excellent Data Entry skills.

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