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Production Office Assistant Resume

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F R, MA

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I am multi-lingual, administrative experienced, Human Resource professional. I am fluent in English and Portuguese, and basic conversational skills in Spanish. Vast knowledge of MS Office/Word, Excel, PowerPoint, AS/400, Infinium, Kronos, BPICS, and HR/Payroll Ceridian

Professional Experience

Confidential, F.R., Ma Production Office Assistant-temp 2010 - Present

  • Generate report of rolls of fabric arriving at mill to prepare for specific processing through mill
  • Adjust and maintain fabric yardages and changes on computer system-Baan
  • Release orders for processing through the mill sending fabric through various different steps
  • Generate tickets for each roll of fabric to follow it throughout each step in mill process until ready to ship to customer
  • Verify rolls are complete and ready for shipping to customer in accordance to set specifications
  • Generate shipping labels and packets to accompany order to its destination/customer
  • Verify and bill each order according to tickets from each processed roll of fabric
  • Close out each order of rolls of fabric once is has been processed, shipped and billed to customer
  • Communicate with co-workers to complete necessary steps of fabric processing through mill
  • File related paperwork, keep up-to-date records and maintain neat and orderly office environment
  • Perform other related and necessary duties as requested by supervisor

Return to School 2007 - 2009

Confidential, F.R., MA Employment Specialist 1991 - 2007

  • Support H.R. Mgr with letters, memos, office documents and weekly reports (using word, excel and powerpoint software programs) to be reviewed at senior mgmt meetings.
  • Develop and manage several excel spreadsheets tracking hiring and turnover trends.
  • Managed and responsible for completing government forms related to layoffs and unemployment.
  • Attended unemployment hearings on behalf of the organization to reduce the unemployment benefit cost.
  • Facilitated the lay-off and bumping processes within the organization during downsizing efforts.
  • Creative use of various advertising avenues to attract potential candidates.
  • Screen, interview, and recruit highly qualified candidates to support manufacturing goals.
  • Managed an orientation committee responsible for the development of a new orientation program.
  • Managed and facilitated the orientation program focusing in on company policies and fringe benefit programs available, held on a weekly basis to welcome 15 - 30 new hires.
  • Identify and counsel associates for promotional opportunities within the company & schedule interviews.
  • A member of Quaker’s Policy Team committee for the development of employment policies.
  • Provided guidance to management and associates for consistent application of policies and procedures.
  • Assisted with the yearly company picnics, health fairs, and hearing tests for our company associates.
  • Other positions held at Quaker: Territory Manager/Customer Service, Administrative Support, Personnel Assistant, Receptionist and Sample Room Attacher.

Confidential, F.R., MA Customer Assistance 1990 (seasonal)

  • Provide customer assistance as needed and cash out customers with merchandise.
  • Strategically display merchandise in the store, and balance cash draw at close of shift.
  • Assisted in the receiving department with in-coming merchandise, pricing, and stocking.

Confidential, F.R., MA Customer Assistance 1987 - 1989

  • Support the customer service desk with layaways, rain checks, returns and purchases.
  • Cash-out customers with merchandise and balance cash draw at close of shift.
  • Replenish store shelves with merchandise at key store locations for best sales results.
  • Partnered up with an established store to re-organize and streamline their operation.

Education Schools/Colleges Attended

  • Graduate -Bachelors in General Business
  • (Graduate)

Certificates

Quaker Fabric Corporation

  • SuperVision Training Certificate
  • Harassment Avoidance Training Certificate
  • Policy Training Certificate
  • Stress Management Training Certificate
  • How to Manage Conflict, Anger and Emotion Certificate

American Management Association (AMA)

  • Total Time Management: How to Better Organize Your Life
  • Conflict Resolution
  • Handling People with Diplomacy and Tact
  • How To Orient Employees

SkillPath Seminars

  • Business Writing Basics for Professionals

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