Senior Processing Specialist Resume
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Houston, TexaS
Career Overview
Motivated processing specialist with over 17 years’ experience providing clients with exceptional service maximizing the best marketing results.Adept in accurate data entry with excellent ability to work in a team environment.
Core Strengths
- Creative problem solver
- Courteous demeanor
- Energetic work attitude
- Data Entry
- Filing
- Microsoft Visio 2007
- Basic Microsoft Office Suite 2007-2010
- FTP (File Transfer Protocol)
- Computer proficiency
- 3,500-4,000 KPH
- Typing 35-40WPM
- 10-Key
- Siemens Laser Printers
Professional Experience
Confidential February 1992 to June 2009
Senior Processing specialist
Houston, Texas
Customer Service:
- Service to non-profit organizations including merge/purge and address standardization.
- Maintain numerous guide files examples include: do not mail, do not call, and deceased.
- Assist in regular audits ensuring full compliance with U.S Postal Service regulations resulting in clients receiving the most up to date addresses prior to final mailing.
Database Maintenance
- Assisted in the updating of the National Change of Address (NCOA) Database for U.S. Postal Service.
Product Promotion
- Assist in Up-selling productsincreasing clients final product.
Achievements
- Significant, contribution establishing data set names for production which became Knowledgebase Marketing standard
- Three time winner of Excellence Award. Particularly notable: kept production line running between Dallas data center and Houston offices, resulting in ZERO down time after Hurricane Katrina
Educational Background
Microsoft office applications
Vocational
Keywords
GED, Customer service, data entry, product up-sell, MS Excel, MS Word, data entry, computer proficient, continuing education, creative, innovative, 10-Key
