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Jira Admin Resume Profile

EXPERTISE

  • 8 years of experience in JIRA Administration, analysis, design, development, Project management, Agile methodologies, Collaboration tools, Continuous integration.
  • 5 years of Experience working with JIRA management tools, Crucible and confluence pages development.
  • Leading, planning, and managing documentation projects for product releases.
  • 4 years Experience working with Continuous integration builds server configurations and management.
  • Experience to administer Software Planner ALM for requirements management.
  • Experience with developing high level Design documents and participating in design reviews.
  • Experience providing training to development teams on how to track, plan and analyze using JIRA.
  • Conducted trainings for teams on team collaboration and effective use of confluence.
  • Preparing documentation plan, estimating work, and assigning work to the team.
  • Coordinating and tracking all projects for seamless releases using Project Management System JIRA , Source Code Management System SVN and Document Management System SharePoint .
  • Experience in execution of Functional Testing, Regression Testing, System Testing, Integration Testing and User Acceptance Testing and related test methodologies.
  • Working with Java, .NET, JavaScript, JQuery JSF JSP, AJAX, SharePoint, PHP, Joomla, C, C and HTML, CSS technology and also with relational databases such as MS SQL, MySQL, RDBMS and ORACLE.
  • Expert in using creating stories and reports like JIRA, Mantis, Snagit and Camtasia.
  • Working with Project Management Team Foundation Server, SharePoint, Microsoft Project, and JIRA and source code version control SVN environment.
  • Mentor, coordinator and leadership roles in creation and execution of Software implementation
  • Extensively worked in Scrum environment with active involvement in daily meetings.
  • Test applications in Agile and Waterfall development process.
  • Expert in developing various test plans and test cases from user stories.
  • Actively participated in Scrum meetings, reviews and developed test scenarios.
  • Back-end testing of Oracle, SQL server.
  • Good knowledge of QA methodologies and process.
  • Interact with business analysts and software developers for bug reviews and participated in QA meetings.
  • Assisted Scrum team in preparing the Sprint backlog.
  • Demonstrated abilities with scripting languages, setting up testing environments, creating test suites, and working with databases.

TECHNICAL SKILLS

  • Developing application by customizing fields, permission and workflow.
  • Create customized dashboards for teams.
  • Create team specific Agile process flow in JIRA to move tasks from one activity to another.
  • Installation and configuration of continuous Integration servers.
  • Administration of Visual SVN repositories and support tortoise users.
  • Investigated various products from Atlassians JIRA.
  • Integration of Tempo Time Tracking Tools in JIRA .
  • Developing customized workflow for transaction parallel approval.
  • Built templates and dashboards for customized views of the data specific to each group and line of business.
  • Validated best business practices and rules to implement with the new model along with appropriate user approvals and sign-off.
  • Helping Scrum master across the company to customize JIRA for their requirements.
  • Data Management: DB configuration, Site backup, configuration of attachments, Data import and Export.
  • Configuration of email notifications on status change.
  • Configuration for automatic issue creating through mail, customize status etc.

WORK EXPERIENCE

Confidential

Role: JIRA Admin

Responsibilities

  • Create complex JIRA workflows including project workflows, field configurations, screen schemes, permission schemes and notification schemes.
  • Helping Scrum master across the company to customize JIRA for their requirements.
  • Work closely with stakeholders to successfully complete IT infrastructure projects.
  • Take the overall responsibility for the Jira configuration and be the go-to person for any Jira issues, enhancements or best practice question.
  • Serve as a technical advisor and the primary implementer for new capabilities in JIRA.
  • Create team specific Agile process flow in JIRA to move tasks from one activity to another.
  • Installation and configuration of continuous Integration servers.
  • Create customized dashboards for teams.
  • Developing confluence pages.
  • Provide support for the application and infrastructure including troubleshooting, performance tuning.
  • Integrate User with Microsoft Active Directory.
  • Integrate with Crucible.

Environment: JIRA, MS SQL, Jmeter, Snagit, UNIX, MS OFFICE

Confidential

Role: JIRA Admin

Responsibilities

  • Developing application by customizing fields, permission and workflow.
  • Create customized dashboards for teams.
  • Developing confluence pages.
  • Create team specific Agile process flow in JIRA to move tasks from one activity to another.
  • Installation and configuration of continuous Integration servers.
  • Administration of Visual SVN repositories and support tortoise users.
  • Investigated various products from Atlassians JIRA.
  • Integration of Tempo Time Tracking Tools in JIRA .
  • Developing customized workflow for transaction parallel approval.
  • Built templates and dashboards for customized views of the data specific to each group and line of business.
  • Validated best business practices and rules to implement with the new model along with appropriate user approvals and sign-off.
  • Helping Scrum master across the company to customize JIRA for their requirements.
  • Data Management: DB configuration, Site backup, configuration of attachments, Data import and Export.
  • Configuration of email notifications on status change.
  • Configuration for automatic issue creating through mail, customize status etc.

Environment: JIRA, MS SQL, Soap UI, Jmeter, Snagit, UNIX, MS OFFICE and Windows Server

Confidential

Role: Jira Admin

Responsibilities

  • Managing and checking the overall server health and functionality.
  • Monitoring JIRA disk space usage.
  • Analyzing and reporting upon JIRA usage and activity.
  • Supporting network load balancing needs and ensuring its correct operation GLB/LLB .
  • Regular review, clean-up, management and configuration of JIRA accounts and work closely with the different teams like LDAP, Network, and Infrastructure.
  • Setting up alerts and enforcing policies
  • Train Business leads with the new JIRA functionalities
  • Checking for operating system, and JIRA patches and cumulative updates and work with DBA's to apply patches on Oracle environment.
  • Deploy Test DR environment

Environment: Oracle, Windows, UNIX, Java, MS Office, Load Runner and Jmeter

Confidential

Role: Jira Admin

Responsibilities

  • Create complex JIRA workflows including project workflows, field configurations, screen schemes, permission schemes and notification schemes in JIRA.
  • Manage user permissions to tools according to the needs of projects and teams.
  • Lead and provide technical assistance and/or training in using JIRA and Confluence and other tools as identified.
  • Work closely with other teams to define best practices for using lab tools across the organization and company.
  • Test new versions of the tools and plug-ins to ensure compatibility.
  • Researches and utilize industry methods and techniques.

Environment: JIRA, .Net, Java, Java Script, HTML,CSS, SharePoint, MS SQL, MS Access, Linux, Jmeter

Confidential

Role: Jira Admin

Responsibilities

  • Set up the new common ticketing and version control environment.
  • Manage architecture of the entire system.
  • Migrated existing systems to new central system.
  • Provide first level triage of any issues encountered on the system
  • Define and maintain SLAs and processes for the system including server uptime and consistency.
  • Set development guidelines for the system for any custom integrations or plugins.
  • Work with development teams to adhere to the guidelines
  • Review and approve the addition of all new plugins or custom development to the core system.
  • Administer the system including but not limited to setting up new users, groups, projects, and configurations.
  • Define the roadmap of enhancements for the system and socialize the roadmap with other teams.
  • Manage the development for key system-wide customizations.

Environment: JIRA, Java, HTML, Applets, Servlets UNIX, and Windows, Source Code Management System SVN

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