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Fulfillment Manager Resume Profile


Results-driven leader with a broad range of experience in global supply chain management, procurement, and inventory control. Track record designing, implementing, and evaluating process improvements that lead to cost reduction while maintaining customer satisfaction. Areas of expertise include

Global Procurement

Just-In-Time JIT Logistics

Inventory Control

Warehouse Management

Production Planning/Scheduling

Policy Procedure Development

Cost Reduction Methods

SAP MM Module

Microsoft Office Suite



Buyer / Purchasing Specialist

  • Selected Contributions:
  • Reporting to North American purchasing manager, responsible for requisition to purchase order process in SAP for corporate office and six auto manufacturing facilities. Actively involved in RFP/RFQ through supplier selection and contract negotiations. Primary subject matter expert for SAP MM module, developer of business processes and documentation for end users, training on systems/procedures for all employees. Team member for large contract negotiations material handling equipment, temp labor, logistics . Ongoing vendor base reduction to leverage spend as a cost saving measure, as well as invoice reduction saving on internal administrative processing.
  • Successfully led procurement team through SAP implementation/conversion for N. America and Europe.
  • As primary SAP MM trainer, designed and implemented SAP training process for new employees.


Buyer / Supply Chain Manager

  • Selected Contributions:
  • Managed purchasing and supply chain for a manufacturer/wholesaler of high pressure valves and wellhead components, with 80 /20 international/domestic mix with budget of 60million/year including all raw material, forgings, castings, and buyout components for three manufacturing locations. Lead program level down to individual component cost negotiation for all suppliers. Worked daily with internal/external engineering/sales staff to ensure on-time and on-cost compliance. Supervised three administrative employees.
  • Launch leader for successful implementation of SAP, replacing Excel/Access based system.
  • Decreased forging expenses in 2011 by 7 through implementation of die cost sharing program with India/China suppliers.


Shop Technician Part Time

Assisted in day-to-day operation of silkscreen production and distribution, including receiving, quality control, packaging, and shipping.


Supply Chain Planner

  • Selected Contributions:
  • On-site assignment managing supplier material compliance in General Motors manufacturing facility for new product launch. Managed over 2000 parts from approximately 400 global suppliers in Just-In-Time production and logistics environment. Collaborated with manufacturing team, company transportation and third party logistics to streamline material flow both outside and inside the facility. Supervised four union material handlers and played key role in warehouse picking process design.
  • Successfully launched product line over ten months from 1-per-day sample production through full capacity with zero material-related downtime.
  • Developed and implemented procedures for change management and inventory obsolescence.


Production/Fulfillment Supervisor

  • Selected Contributions:
  • Supervised up to 100 production, warehouse, and fulfillment team members and leaders in a union shop including: interviewing, hiring, coaching, discipline. Primary business was printing, storage, kit assembly, and distribution of printed promotional materials for corporate clients including: Chase Bank, Mars Chocolate Inc., Taco Bell, General Motors. Interfaced with sales for client job specifications then assumed total ownership of each project including: material ordering procedures, production line design, labor allocation, quality control, shipping.
  • Reduced labor costs by nearly 10 by designing and implementing departmental cross-training program for union employees.
  • Chosen by sales team and VP of Operations to manage all large client off-shift operations.


Fulfillment Manager

  • Selected Contributions:
  • Managed a team of 40 employees 4 non-exempt supervisors and 2 administrative staff , including interviewing, hiring, coaching, and discipline. Primary business was printing, storage, kit assembly, automated packaging and distribution of printed materials for clients including: Ford Motor Company, General Motors, Chrysler, Disney Travel, Takeda Pharmaceuticals. Implemented an RFID system for material handling and voice interactive picking system. Subject matter expert and design team member for changeover from AS/400 based ERP system to an Oracle based ERP system, and implementation of Radio Frequency ID automated warehouse system.
  • Implemented Inventory Error Resolution team which reduced client material shrinkage by 50 within one month of inception, lowering printing and expediting costs by 18,000.
  • Reduced headcount by 4, labor hours by 10 , eliminated overtime by cross-training warehouse/production employees.

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