Account Management Resume Profile

Work Experience:

Confidential

Execute BI strategy utilizing the MicroStrategy platform to provide advanced analytics for our PLM customers while defining our internal development process from requirements scoping to regression testing and deployment.
Strategic planning, directing and implementation of a 200 table data warehouse within Microsoft SQL Server with a MicroStrategy front end instance enabling business intelligence reporting for the first time with the Agentrics PLM software.
Train Walmart associates on adhoc and custom reporting building using the MicroStrategy platform.

Confidential

Customer Account Management and project management / project steering with Fortune 500 clients such as Del Monte Foods, Dr. Pepper Snapple Group, Schering Plough, Dannon, Kraft Foods, et.al., developing professional relationships while obtaining strategic objectives.
Build automated Monday morning reports, ad-hoc reports for sales analysis, maintaining product hierarchies and attributes and distributing reports company-wide.
Direct the implementation of Vision Chain software upgrades and releases.
Data warehouse design and development in Oracle 9i/10g, and MS SQL server 2000/2005.
Assist with sales engineering activities such as hardware requirements, performance and load testing, product customization specifications and implementation project management.
Work with area Chambers of Commerce to raise company visibility.
Lead junior consultants in client strategy and best practices.

Confidential

Develop and deploy shop standards for database security.
Create departmental committee of cross-functional individuals that addressed interdepartmental communication.
Guide the largest application upgrade in campus history affecting every academic and administrative office.
Cultivate interoffice trust during the testing phase of the upgrade.
Spearhead dialog with executive management presenting opportunities for the university using developing technologies.
Train, motivate and lead successful cross-functional teams of employees.
Mediate differences between intra-campus user communities.
Interview MIS team candidates.

Confidential

Motivate individual clients to achieve personal fitness goals.
Certified by, and, member of the National Strength and Conditioning Association.
Form small groups to institute accountability in working toward goals.
Cultivate professional relationships that honed my communication and motivational skills.
Create individual workout programs designed to meet specific goals.
Establish and enforced gym etiquette based upon mutual respect.
Implement and managed metrics to recognize achievement.

Confidential

Oracle DBA 1999-2003

Charter member of the Technical Services Group DBA team.
Develop the plan, negotiate with the client group and champion and implement a total reorganization of a fragmented 1 terabyte data warehouse.
Simplify and perform administration of 12 databases hosting separate applications.
Effectively implement uniform extent sizing on Oracle 8.0.x before it was an Oracle supplied feature.
Serve on the database help desk performing direct client problem solving.
Demonstrate effective teamwork in a multi-geographic environment.
Analyze historical data to forecast data growth and budget storage needs.

Confidential

Confidential

, Development Programmer

Serve as programming resource for a high-profile client in a very dynamic environment.
Effectively learn assembler coding.
Implement new assembler coding techniques that simplify long term maintenance.

Technical Skills:

MS Word, PowerPoint, Excel, Vision Chain, SQL Server 2000/2005, Oracle 9i/10g, MicroStrategy 8.1.x, SQL.

Business Skills:

Able to maintain a professional demeanor when dealing with difficult customer situations.
Team leadership experience of developers and production support.
Multiple facets of Office and IT administration.
Business user training in a variety of settings.