Contract Assignment RESUME US - Hire IT People

Summary
Client relationship
Adaptable to change
Detail orientation
Analytical skills

Experience:

Confidential,
– Contract Assignment

Confidential,
- 2011
Directed customers to various locations assisted clients to utilize refreshment bar.

Confidential,
2011
Science Education Conference
Customer Service Representative
Explore science technology
Encourage creative thinking by helping teachers and students
To use new techniques and technology through reading

Confidential,
- Contract Assignment
2010-2011

Analyzed (200) 1040 tax returns to enable company to increase future profits Improved customer satisfaction by having a 24 hour response time Addressed recurring quality issues; resolution resulted in key customer satisfaction Consistently met project deadlines used rapid yet positive and productive changes

Confidential,
2003-2009

Increased Customer – Retention using training modules Prioritized in tracking errors in client accounts. Eliminate roadblocks to assist associates to use their skills Focus on shifting from one account to another in compliance with IRS Member of Check Processing Team that supported a good Customer retention rate

Volunteer
CPTV
2009-2010

Developed excellent communication skills to respond to inquiries· Provided information about services available to customers through

AWARDS

Confidential,
Celebration Awards (2006-2009)

Education:
Albany Technical College - 1021 Lowe St. Albany, Ga (31701)
Certified Manufacturing Specialist

Manufacturing Organizational Principles
Manufacturing Workforce Skills
Manufacturing Production Requirements
Automated Manufacturing Skills
Representative Manufacturing Skills

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