PROFILE EXPERTISE

• Completed highly successful Air Force career. Culminated in promotion to top enlisted grade 1 .
• Over 25 years of progressive and diverse experience in Training and Development, Program/Project Management, Operational Support and IT Systems engineering and implementation including: strategic planning, project implementation, development of technical documentation, design and execution of technology, network and systems analysis, and IT enterprise project implementation.
• Value-added management. Superb people-oriented skills. Documented and proven ability to manage multiple programs and priorities. Adaptability to rapidly changing and high demand environments.
• Distinguished record of results highlighted by an ability to lead and develop multi-disciplined teams.
• Proven leader/executive: proactive management style, visionary leadership, skilled communicator.
• Project Management Professional PMP and ITILv3 certifications.
• Active Department of Defense TOP SECRET Clearance.

PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS

Confidential

• Plans and Programs Lead supporting the SPAWAR and MHS Computer Network Defense mission.
• Served as Navy Medicine Project Manager supporting the IT planning, design, and implementation of the first ever integrated VA and DoD federal health center, JALFHCC, in North Chicago, Illinois.
• Managed two data center projects valued at 950K and the APC implementation of state-of-the-art systems and infrastructure. Coordinated the activation of DoD/Military Health Services systems.
• Successfully managed the project to relocate NAVMISSA from Bethesda to San Antonio and equip a federal facility and install the local area network LAN for leadership and program management.
• Support SPAWAR and Navy Medicine communities and sites in areas of IT engineering services and technical support. Manage integration projects. Improve IT processes. Streamline/reduce systems.
• Collect, process, analyze and derive conclusions from technology and application/software data collection projects. Develop Project Plans. Manage multiple IT project efforts and sites.

Confidential

• Developed and administered IT surveys and conduct site surveys. Authored analysis and design deliverables supporting 38M Army Europe Enterprise IT Services Consolidation Program.
• Developed and executed data collection and analysis project plan. Created schedule supporting successful migration of over 250 unclassified and 25 classified Windows NT domains.
• Collaborated with system administrators to plan and then execute migration of 64,000 users and 15,000 computer objects to a centralized Windows Active Directory forest structure.
• Prepared technical system documents, system administrator manuals, troubleshooting guides and Tactics, Techniques, and Procedures for new US Army Europe Enterprise environment.
• Designed training strategies, managed training plans, and coordinated with external vendors to secure e-Learning courses and instructor-led classes. Executed knowledge transfer processes.

Confidential

• Chaired Department of the Air Force level committee culminating in a forward-looking, performance-focused, educational plan for training a highly technical force of 3,100 people.
• Evaluated operational processes and leveraged technology solutions. Reduced required manpower by 30 for executing support of 65 diverse operations across the European region.
• Facilitated communication evaluation and network certification supporting 370,000 system installation for 12 European sites. Upgraded communication network satellite technology.
• Secured critical engineering and communication support to accelerate installation of a 4 million computer-based airfield system. Expertly managed site-specific actions, overall program implementation requirements, and resource requirements for 15 European sites.
• Directed change management initiatives to support extensive restructuring of customer support.
• Developed risk mitigation strategies, identified critical metrics, and adopted corporate best practices.
• Educated and coached senior leaders. Improved workflow processes.

Confidential

• Authored training strategic plan streamlining professional development for 2,500 technicians.
• Coordinated actions of multiple government and training agencies to improve operations.
• Directed widespread revision of career force education and training plan integrating training technologies, launching new courses, improving operational focus and reducing costs 10 .
• Facilitated Joint Service training review. Negotiated agreement produced 5-year action plan.
• Secured Air Staff approval for incentives to improve retention 13 and downsize force 10 .
• Developed computer model to manage manpower requirements. Provided the foundation for retention initiatives, force restructuring, and AF-wide training and operational efficiencies.

Confidential

• Provided innovative leadership to provide a full array of weather services to a customer base of 35,000 and 45 Army organizations. Consistently surpassed quality assurance standards by 15 .
• Effectively managed operations of 330,000 state-of-the-art, data communications system. Streamlined procedures to decrease system downtime 30 and improve processing 50 .
• Integrated and exploited weather system technology improving information data processing.
• Implemented organizational downsizing. Restructured operations. Authored 90-page support plan.

Confidential

• Planned, executed, and managed project implementation of 12 million advanced computer-based communications system and architecture across Europe. Keyplayer on tri-agency team.
• Managed utilization and quality of 40 data circuits. Administered annual budget of 560,000.
• Led managed installation projects for 92 digital technology systems worth 5 million for 24 sites.
• Performed requirement analysis canceling projects of marginal value and saving 1.2 million.
• Developed and executed logistical support agreement for 4 million communication system.
• Provided technical system expertise resulting in annual savings of 1 million in equipment and communications costs while improving system reliability and performance by 18 .
• Developed system administration, user and troubleshooting manuals supporting installation and
• operational transition to the new state-of-the-art automated weather distribution system.