Test Security Resume Profile

Highlights Skills

Top Secret/Sensitive Compartmented Information TS/SCI clearance and CI Polygraph. Currently cleared for TS/SCI based on Special Background Investigation SBI completed in July 2009 by Defense Security Service.
Team member on HPC engineering team delivering service and maintaining uptime to systems and programs nationwide.
Served on enterprise development team creating and managing several processes and programs deployed worldwide.
Responsible for providing software/hardware tech solutions of IT requirements across four separate domains.
Maintains day-to-day integrity and availability of the network along with all network devices and resources.
Test security policies against organizational and industry standards.
Years of experience with user accounts, profiles, groups, email, and troubleshooting.
Has lead and conducted various large scale system migrations for operating systems and applications.
Built Standard Operating Policy for both System Administrator and Help Desk use. Created documentation to support various IT projects.

Professional Summary

Confidential

Troubleshoots hardware and software failures of COTS, GOTS, open source, and bespoke multi-vendor server environment.
Solves complex hardware/software issues performs both remote and hands-on break/fix.
Creates daily reports of actions and repairs for project management, provides training and on-boarding assistance for new technicians.
Performs hardware and software support for mission-critical Special Purpose Devices.
Contributes to documentation to support repair, diagnostics, and workflow between on and off site technicians, day shift, night shift, and engineers nationwide.

Confidential

Installs complex voice and video telecommunications equipment and peripheral devices. Oversees site preparation activities including conduit, power, and signal cable runs.
Built technical library for a catalog of over 80 individual types of hardware- ranging from servers, routers, switches, and other various equipment and end-user devices.
Analyzes, tests and repairs voice mail network alarms, file systems, disk drives and networking for multiple network designs, software versions and hardware platforms.
Integrates, installs, and tests complex telecommunications systems in accordance with applicable standards.
Troubleshoots various VoIP solutions and installs.

Confidential

Team Lead on 5-person team maintaining a Windows 2003 Active Directory-based network supporting 3000 users, 100 Windows and Linux servers, and over 1500 workstations. Responsible for all security, troubleshooting, and planning for future upgrades.
Installed NETIQ Directory and Resource Administration DRA server to provide fine-grain access to administrators and Helpdesk personnel to create accounts and complete trouble tickets.
Implemented Windows Software Update Services WSUS on Windows domain to control critical and security updates for 165 workstations. Server is critical to maintain Information Assurance posture and IAVAs.
Created multiple databases and Standard Operating Procedures that improved computer system restoration, management and increased operational readiness for 70 personnel on 4 systems and 3 networks.
Deployed programs, security updates and computer and users settings domain wide through GPO's and SCCM.
Administrates data management programs and manages access to public folders containing over 1.5 terabytes of data for nearly 2500 users.