We provide IT Staff Augmentation Services!

Security Administrator Resume Profile

Objective

To obtain a technical position in the area of computer forensics and security to further protect the information assets of corporate America

Employment

Confidential

IT Security Administrator

  • Part of a new global team designed to reorganize and centralize security for Morgan Stanley's information assets
  • z/OS Mainframe security at the SCA administrator level using Computer Associate's Top Secret
  • Liaison between the Mainframe Security team and Security Operations Center
  • Team lead on training Security Operations personnel for Level 1 mainframe security support
  • Triaged the ticket queue to find the best course of action depending on the problem and connected the user to the proper team
  • Created and managed new documentation to support policy changes designed to strengthen the Firm's overall security
  • Trained regional teams in Montreal and Shanghai as we expanded to fulfill true 24/7 support and availability
  • In addition to the mainframe, also on-boarded and supported distributed environment systems
  • Responsible for 24/7 support during on call rotations

Confidential

PC Specialist

  • Part of a team of three responsible for all computer systems in the hospital as well as the surrounding nursing home and child care sites
  • Worked with the help desk to maintain user functionality
  • Acted as webmaster, responsible for all hospital website additions and corrections
  • In charge of asset management
  • Built new systems from scratch, also used disk images when available
  • Tested new system configurations, new hardware and software
  • Installed various hardware and software
  • Repaired hardware including printers, fax machines, scanners, etc.
  • Configured user accounts using the Novell network client
  • Day to day problem solving and working with the team to improve the hospital's productivity
  • Assisted with firewall maintenance
  • On call 24 hours a day, 7 days a week

Confidential

ACDH Assistant Cashier Department Head

  • Managed the front-end cashiers, up to twelve at a time
  • Dealt with numerous customers daily, ranging from compliments to complaints
  • Crisis management: power outages, upset customers, working with law enforcement, paramedics and loss prevention
  • Created weekly schedules for approximately 50 cashiers, baggers, maintenance workers and customer service representatives
  • Dealt with thousands of dollars per day, collecting from cashiers and depositing for the bank
  • Handled Western Union transfers, money orders, WIC checks, and numerous other transactions daily
  • Front-end traffic control during busy hours, keeping customer lines at a minimum
  • Controlled any cash overages and shortages by keeping target cashiers under scrutiny, reducing SHRINK

Hire Now