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Administrator Resume Profile

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Summary

  • Interviewed and explain social services food stamps, medical assistance and TANF programs to customers. I also assisted with eligibility determination for TCA, food stamps and medical assistance applicants. I gathered and complied data, performed analysis of data and wrote correspondence to customers. Prepared job center for daily operation, interviewed applicants and explained all social services programs. Assisted job center customers to assess their employment interest, needs and goals and assist in appropriate job readiness activities and referrals. Assisted customer with preparing and updating resume, mentor and coached customers and refer for interviews. Established contacts within community to utilize our job center as potential employment source. Assist customers with budgets, employment applications, employment searching and interviewing. Coordinated the Charles County Job Fair successfully for two years. Provide weekly Basic Microsoft classes and job search techniques at DLLR Maryland employment office for WEX participants. Troubleshot problems involving office equipment, fax machines, copy machines, printers and computers hardware and software . Staff meeting set ups for Wi Fi, laptop, video web, audio and poly com telephone communication Provided solutions all help desk issues in Family Investment department. Administrator for On-base image software and provided reports. Trained staff on the On-base image software and hardware. Designed office procedures for On-base image software system. Provided support for On-base software and hardware. Maintained daily log for help desk tickets. Provided training for other Maryland state locations. Confidential
  • Compiled, copied, sorted, filed records and maintained file room in office. Opened, sorted and routed incoming mail and outgoing mail. Answered telephones, directed calls and took messages. Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers. Furnished employees with clerical supplies. Scheduled appointments and maintained and updated appointment calendars. Delivered messages and ran errands. Confidential
  • Planned initiated and directed space planning activities. Managed various administrative staff and coordinated office procedures. Established and maintained effective working relationships with customers, suppliers and contractual services. Ordered all office supplies and maintained supply room. Supervised and trained clerical and administrative support staff. New hire office set up phone, cell phone, laptop, business cards and office supplies. Operated Xerox, Cannon and GBC Velo binding machines. Compiled reports and information required by management. Confidential
  • Interviewed loan applicants in order to obtain personal and financial data and to assist in completing applications. Verified and examined information and accuracy of loan application and closing documents. Contacted credit bureaus, employers and other sources in order to check applicants' credit and personal references. Answered questions and advised customers regarding loans and transactions. Reviewed customer accounts in order to determine whether payments were made on time and that other loan terms were being followed. Located and notified customers with delinquent accounts and attempted to secure payment, using postal services, telephone and email. Confidential
  • Executed daily operations of installing Never Lost Navigation systems in Hertz's rental cars. Scanned Hardware, software for inventory control. Responsibilities included problem detection and solving, fixing and reinstalling software and hardware. Installed Never Lost Navigation systems at various airport sites on the East Coast. Developed procedures and practices for testing reliability and stability of software components. Trained and managed five employees to install Never Lost system in Hertz's rental cars.

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