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Customer Service Representative Resume

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ArkansaS

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Career Objectives
Seeking a position in the Customer Service Field

Work History

Confidential,
Arkansas
Customer Service Representative
Dec 13, 2010 - Feb 10, 2011

Take inbound calls, assist card holders with balance inquiries, process lost and stolen cards, activate cards, educate card holders on terms and conditions, explain authorization holds

Confidential,
Arkansas
Customer Service Representative
Apr 13, 2008 - Dec 08, 2010

Take inbound calls, answer billing questions, tier 1 troubleshooting, process upgrades, educate customers on self serve options, suspend and reconnect service, process payments, assist with payment arrangements, provide offers and recommendations

Confidential,
Little Rock, Arkansas
Customer Service
Sep 18, 2004 - Apr 09, 2008

Various customer service and data entry positions

Education
Newport High School, Newport Arkansas
High School Diploma
GPA 3.0

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