PROFESSIONAL SUMMARY

• Extensive experience of a wide mix of Technical/Business exposure, culminating in a results-driven IS/IT multidimensional professional, with more than 20 years of experience in Mainframe IT.
• In-depth experience in all phases of the MIS waterfall and spiral SDLC.
• Successfully elicited, facilitated and defined business, functional, and technical requirements for customer/user needs.
• Offering a breadth of experience in IT designed and implemented business and technical requirements to support critical initiatives for global companies in diverse industries.
• Skilled problem solver who works well under pressure. Met demanding deadlines and customer/user support needs.
• Achieved career highlights such as performing the following roles: Technical Business Analyst, Business Analyst, Systems Analyst, Mainframe Developer, Project Lead/PM, Data-/Programmer Analyst.
• Received various awards and recognitions for excellence, and always aiming to add value to companies' bottom lines.

TECHNICAL SKILLS

• Excellent working/programming knowledge of:
• COBOL 20 years
• IMS DB / DC/TM DL/I 15 years
• JCL/PROCS/SYMBOLICS 15 years
• IBM z/OS Mainframe, zSeries, OS/390, MVS 15 years
• TSO/ISPF/SDSF/ENDEVOR/IDCAMS, and more 15 years
• DB2/SQL 9 years
• CICS 8 years
• VSAM 6 years
• Intermediate working/programming knowledge of:
• PL/1 6 years
• CA-EZTRIEVE Plus 4 years
• Natural/ADABAS 4 years
• IMB MQ 2 years
• MicroFocus COBOL - Mainframe 2 years
• CA-IDEAL/CA-DATACOM 2 years
• Client/Server System Design 3 years
• Software: COBOL, ANSI SQL, JCL JES2/3 , CA-EZTRIEVE Plus, MicroFocus COBOL, Natural, PL/1, CA-IDEAL
• Tools: DL/I, TSO/ISPF, SPF/PC, MicroFocus Workbench, ROSCOE, IBM Utilities, COMPLETE, Construct, File-AID,
• File Master, CA-7, File Manager Base and DB2 , Abend-AID, SyncSort, IEBGENER, IBM MQ, TTS, ABT Suite, SharePoint, HP QUALITY CENTER 9.2, MS OFFICE Suite including Excel pivot tables , Word, PowerPoint , Visio, Corel, TimeLine, ABC-Flowcharter, BP Win, VOLLIE, WYLBER, EDI, BMS, CEDF, MFS, IDCAMS, SPUFI, QMF, SDSF, ENDEVOR, FTP, CONNECT: Direct, Serena CHANGEMAN, INTERTEST, XPEDITER, TAO, RUMBA, and other IBM, CA, Compuware, and BMC Utilities
• Databases/Files: IMS DB , DB2, VSAM, ADABAS, CA-DATACOM, GSAM, ISAM, HISAM, HIDAM, HDAM
• Transaction Managers: IMS DC TM , CICS
• Operating Systems: IBM zOS, OS/390, zSeries, MVS/ESA/XA, OS/VS1, VM/CMS, VSE/SP/ESA, WINDOWS 7/8
• Hardware: IBM Mainframe/Enterprise Servers, IBM ES/9000/9021, Client Server OS/2

INDUSTRIES

• BANKING/FINANCIAL:
• DATA WAREHOUSE and DATA MART,
• COMMERCIAL and RETAIL LOANS and LENDING ,
• CREDIT RISK MANAGEMENT/REPORTING,
• CREDIT CARD/MERCHANT ACCOUNTING,
• ELECTRONIC PAYMENT EPS ,
• ELECTRONIC FUND TRANSFER EFT
• INTERNATIONAL BANKING and SWIFT FOREX / FX ,
• MORTGAGES,
• CERTIFICATION DATA SERVICES,
• SECURITY MANAGEMENT CREDIT BUREAU ,
• GENERAL LEDGER GL and BALANCE SHEET, and
• ACH, TRANSACTION DISTRIBUTION, and ACCOUNTING
• HEALTH CARE
• PUBLIC SECTOR - STATE CHILD SUPPORT ENFORCEMENT State of Ohio
• GOVERNMENT - FINANCIAL, PAYMENTS, BUDGETING/PLANNING, TREASURY ADMINISTRATION
• CREDIT BUREAUS 2
• HR and PAYROLL
• LIFE INSURANCE, ANNUITIES, GROUP SCHEMES and ACCOUNTING SYSTEMS
• MANUFACTURING
• MEDIA/PUBLISHING

WORK EXPERIENCE

Confidential

Role: Sr. Mainframe Developer / Technical

• This was a nine month contract from the start, implementing a new Merchant to the Merchant Accounting System.
• Total System Services, Inc. commonly referred to as TSYS is the largest processor of merchant acquirers and bank credit card issuers 1 for credit card issuers and 2 for merchant processing in the United States . TSYS processes over 1 trillion a year in credit and debit card transactions. They created the TS2 and TS1 technology platforms, which are considered among the best in the industry. The Merchant Accounting Systems team is responsible for building, testing and implementing new Merchants to the TSYS Credit Card Systems.
• Performed as a Sr. Developer / Technical BA: Elicited, analyzed, and documented customer business, functional, and software requirements.
• Also, assisted in the building, testing, and implementation phases: Coded/developed batch processing and reporting programs, online inquiry programs, and traceability matrix, unit/system/integration/regression testing, created test cases, created JCL jobs to obtain test data, analyzed test results, resolution of differences in actual and expected test results, supported user acceptance testing UAT , implementation, and production support of a new Merchant to the Merchant Accounting System.
• IBM z/OS Mainframe, HP QUALITY CENTER 9.2, COBOL, IMS DC/TM , MFS, File-AID, DB2/SQL, SQL Queries, CICS, QMF, TSO, JCL, File Manager Base and DB2 , VSAM, MS Office Suite 2007, MS Outlook, Excel, Visio, and SharePoint.

Confidential

Role: Data Analyst / Developer

• This was a six month contract from the start.
• The Certification Data Services team is responsible for refreshing the CBT O integrated data for the integrated and independent releases. To meet demands of new data requirements, have synchronized data between Consumer, Card, HL I, GWIM, and TSYS, minimizing the need for data conditioning, and provide up-to-date test data which mirrors production data.
• Worked with the Data Selection Team and product owners as a Data Analyst/Developer to analyze, and document test data selection requirements for three production software releases. It included analyzing and summarizing test cases and scripts HP Quality Center , and producing Excel documents reflecting the final test cases/scripts.
• IBM z/OS Mainframe, TSO, JCL, FILE MASTER, MS Office Suite 2007, MS Outlook, MS Excel, SharePoint, and HP QUALITY CENTER 9.2.

Confidential

Role: Sr. Technical Business Analyst

• This short involvement ended when the management decision was made not to go the Micro Focus route.
• The project involved the re-hosting/migration of the BCBSKS processing of proprietary, ITS, and FEP claims, from the IBM z/OS Mainframe to an open systems platform. Also included were sub-systems for billing, membership, archival, miscellaneous, and others.
• This involvement entailed analyzing and documenting the JCL job streams, and business modeling process flow for the conversion team, which would be used as input to the system conversion phase, using MS Office Suite 2007, including Excel, and SharePoint.

Confidential

Role: Sr. Systems Analyst

• This permanent engagement ended when branches in 15 states were closed and more than 100 IT personnel were laid off, including my manager and me.
• The EDW Enterprise Data Warehouse consists of the core data of record of all the business areas of the company. This large data warehouse contained more than 1,100 DB2 tables.
• The business areas consist of CLASS Customer Lending and Solicitation System , CAL Customer Account Lookup , RISK Risk Management a system interfacing with credit bureaus and internal payment history , SCORE Systemized Computerized Online Real-time Environment System Front-end , SCORE Back-end , Marketing, Administration including Accounting and Securitization.
• The business products consist mainly of Personal Loans, Mortgages, ACH Transactions, Retail Loans, Real Estate Loans, Commercial Loans/Lending, Equity Loans, and Credit Risk.
• Performed business analysis: elicited, analyzed, and documented customer business, functional, and software requirement artifacts BRD/FSD/SRS , held close customer relations CRM , coordinated and performed analysis, business modeling, data sourcing, data mapping, data recovery, data integrity research and corrective updates across DB2 tables, analyzed and designed business intelligence BI requirements based on specific current and historic data marts, data transformation/conversion, data migration, loan modifications, time estimations, development/coding, setting up of test plans, use and test cases, created traceability matrices, unit/system testing, and implementation of requirements from the above mentioned business areas, created batch reports, problem solving, individual and in a team environment, utilizing IBM z/OS Mainframe, COBOL, DB2/SQL, SQL Queries, SPUFI, JCL, TSO/ISPF, SDSF, DB2 Load/Unload, FILE MASTER, CA-7, VSAM, CA-EZTRIEVE Plus, Serena CHANGEMAN, INTERTEST, IEBGENER, IDCAMS, LOTUS NOTES, and MS Office Suite including Excel, Word, PowerPoint, and Visio.
• Incorporated and implemented additional interfaces to two Credit Bureaus for Risk Management.
• Coordinated and performed the analysis and retirement of the data warehouse part of a Retail System.
• Performed production support in all EDW applications during daytime and on a remote on-call basis.

Confidential

Role: Sr. Mainframe Developer

• Acquired an excellent knowledge of ANSI ASC X12 HIPAA 837, 27X, Medicare and proprietary 4010A1/ICD-9 health/dental claims processing, in terms of validation/editing, reformatting, eligibility, adjudication, deferment, payments, plans/programs and batch reporting.
• Initially performed Medicare HIPAA EDI X12 transaction 837 to BCBS proprietary development/building, ICD-9 code set rule changes, applying the waterfall, and spiral SDLC, performing unit, integration and regression testing in the system testing regions, UAT, implementation, and production support.
• Later on, fulfilled a primary role the go to person in the test services area.
• Performed analysis, development/build, testing, technical documentation and implementing new processes and process improvements for in-house test data acquiring software.
• Build and implemented various processes programs, jobs, and JCL procedures for the extraction, transforming and loading ETL of quality test data from production history to test and UAT CICS regions for customer testing.
• Analyzed and designed business intelligence BI requirements for performance measurements, metrics, analytical analysis, and benchmarking, e.g. to determine trends of cost per claim type for top management, using historical production data.
• Reengineered and improved the performance of processes for the ETL of claim test data by 90 .
• Coordinated the performing of benchmarks for before/after data file image comparisons and data integrity across major files, in preparation for change control and software bundle moves to the UAT and production environments.
• Performed close customer contact reviewed and resolved customer/tester/EDI/IBM MQ issues related to the system and UAT regions.
• IBM z/OS Mainframe, COBOL, IMS DB, DL/I, DB2/SQL, CICS, IMB MQ, VSAM, TSO/ISPF, SDSF, ENDEVOR, XPEDITER, JCL, IDCAMS, MS Office Suite, Excel, Word, PowerPoint, Visio, Access, CA-EZTRIEVE Plus, QMF, File-AID, HTML, MS Outlook, and TAO.

Confidential

Role: Sr. Mainframe Developer / Technical BA

• Performed business analysis for the ATM/POS/ACH data warehousing system component FSD and SRD , hands-on programming, extensive testing including test plans and test cases, and running/controlling batch integration testing on a remote basis via VPN, and utilizing IBM's Message Queue Interface MQI for IBM MQ communication.
• IBM z/OS Mainframe, COBOL II, CICS, IBM MQ, TSO/ISPF, File-AID, SyncSort, SDSF, IDE/ENDEVOR, JCL, Connect: Direct, VPN, CA-EZTRIEVE Plus, MS Office Suite, and Lotus Notes.

Confidential

Role: Sr. Business Analyst

• At first responsible for the business sourcing of data, gap analysis, data cleansing, data mapping, data lineage, and creating mapping rules between the current and future data state, resulting in a final data mapping artifact.
• Continued building and maintaining customer relations, performed business analysis: elicited business requirements for the business data conversion rules requirement specifications, defined use cases, analyzing and translating it into business, functional, and software requirement specifications BRD/FSD/SRS , created traceability matrices for a data conversion from Ford Payroll / People Soft HR / Personnel to Fidelity in-house, JAD, held negotiations, and working with a remote development off-shore team.
• MS Office Suite, MS Excel pivot tables , Word, PowerPoint, and MS Project.

Confidential

Role: Sr. Mainframe Developer

• Applied functional and improvement programming enhancements, extensive testing to the existing Public Employee Retirement System's savings system, and production support.
• Responsible for systems analysis, hands-on programming, and testing.
• IBM 9021 mainframe, IBM MVS, COBOL, DB2/SQL and Stored Procedures, IMS DB/DC , MFS, JCL, VSAM, IDCAMS, TSO/ISPF, ENDEVOR, XPEDITER, Visio, and MS Word.

Confidential

Role: Sr. Technical Business Analyst

• Scope of this system includes a centralized state wide automated child support system SETS , and interpreting federal regulations and determining the impact on the existing legacy environment.
• Initially responsible for technical reviews of program changes, conduct of design and code walk-thru
• Thereafter, performed a functional/technical design specification for the history archival of the disbursement database.
• Played a significant role in the business process redesign and the process performance improvement of the Support Enforcement and Tracking System SETS monthly batch processing, with particular emphases on improved throughput, and quality. Involved in analysis, design, hands-on programming, JCL changes, and testing. Enhanced efficiency resulted in the monthly batch-processing window to shrink by 80 .
• Intricately involved and performed business analysis BRD/FSD financials and BMV/DMV interface , maintaining close customer contact, applied CRM and negotiations/collaboration, created ERDs, diagrammatic process flows business process modeling , functional design, analyzed problems and developed solutions, system/integration and regression testing, documentation, parallel runs, and implementation.
• IBM ES9000 mainframe, IBM MVS, COBOL, IMS DB/DC , DL/I, MFS, JCL, DB2/SQL, QMF, VSAM, IDCAMS, TSO/ISPF, Micro Focus COBOL Workbench, SPF/PC, File-AID, SyncSort, SDSF, SCLM, ABT Suite, TTS, ABEND-Aid, MS Office, Visio, Excel, Word, PowerPoint, XPEDITER, FTP, BMC Unload, and COREL.

Confidential

Role: Sr. Mainframe Developer

• The project entailed a software reverse engineering, documenting and conversion from Natural/ADABAS/CICS to COBOL/DB2/CICS.
• After this very successful implementation via EDI, the improved data extraction/transmit turnaround time improved by 90 . Completed project within time and budget. Received informal reward from ABRAXAS management.
• Responsible for systems analysis, development/coding, documenting, testing, implementation, and production support.
• IBM MVS, DB2/SQL, COBOL, Natural, CICS, EDF, ADABAS, Construct, VSAM, IDCAMS, TSO/ISPF, JCL, SCLM, MS Office, MS Project, and Visio.

Confidential

Role: Project Lead

• The BANKFIN vehicle finance loan exception-reporting system enable the bank personnel to perform various on-line functions in terms of branch mandates, monitoring branch and client limits, on-line exception reporting and action triggers, over limit extensions and mandatory commenting, etc.
• Responsible for analyzing business processes, business data sourcing, defining business, functional, and software requirement specifications BRD/FRD/SRS , data modeling, created diagrammatic process business modeling , logical/physical database design, and writing technical specifications.
• IBM MVS, COBOL, DB2/SQL, IMS DB/DC , MFS, CICS, VSAM, IDCAMS, TSO/ISPF, QMF, SCLM, MS Office, MS Project, Visio, and BP Win.

Confidential

Role: Project Lead

• The system provides on-line connectivity via EDI for all commercial branches, all BANKFIN branches and the Credit Card Division, to two major Credit Bureaus. It also provides interfaces to other bank products, e.g. mortgages and personal loans, etc., which include the application credit scoring technique, as well as bank/bureau financial reconciliation.
• Responsible for building close customer relations with Experian and TRANSUNION/ ITC , performed business analysis BRD/FRD/SRS , project planning, sourcing of data from the business areas, gap analysis, data mapping and cleansing, data integrity, created diagrammatic process flows business modeling , mapping rules, and traceability matrices, writing technical specifications, assisted with hands-on programming, testing, implementation, and production support.
• Personally thanked for this complicated design by the VP BSD/IT: This re-design had a profound financial impact and improvement of ABSA credit application processes .
• Nominated by ABRAXAS management for the yearly: Walk an extra mile award.
• IBM MVS, COBOL, DL/1, IMS DB/DC , MFS, CICS, DB2/SQL, QMF, VSAM, IDCAMS, TSO/ISPF, File-AID, JCL, SCLM, MS Office, MS Project, Visio, and BP Win.

Confidential

Role: Sr. Systems Analyst

• The newly implemented EPS/ACH Payment Distribution and Accounting system experienced balancing problems between the bank product buckets and the general ledger.
• The assignment was to reengineer a solution for these balancing problems business process analysis, designing, writing program specifications, hands-on programming, and implementing a suite of control and watchdog programs, as a one-man-team, to complement the EPS system.
• Completed project within time and budget constraints.
• IBM MVS, COBOL, DB2/SQL, QMF, IMS DB/DC , MFS, CICS, VSAM, IDCAMS, TSO/ISPF, SCLM, JCL, XPEDITER, MS Office, MS Project, and ABC-Flow charter.