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Mechanical Technician Resume

Parsippany, NJ

Motivated Customer/IT Technician with extensive experience in diverse industries. Recognized for troubleshooting, problem resolution skills and hands on abilities.Excellent ability to deal with clients of all levels. Able to communicate technical information to non-technical individuals. A self starter, can work independently or as an effective member of a team.

EXPERIENCE:

3/08 to 8/11 Confidential Parsippany, NJ On Site Support

  • Responsible for installation, maintenance and repair of computer systems and printers in a complete Microsoft XP environment
  • Assisted user with all of their MS Office Questions and Issues
  • Remotely assisted the entire Sales force as well as all home office users
  • Was sole onsite PC support for DSMs Corporate Head Quarters

11/07 to 03/08 Confidential Allentown, PA MECHANICAL TECHNICIAN

  • Maintained Machinery proprietary to Card Personalization
  • Set the machines for the individual production run and ensured they continued to produce the cards to the customers specifications
  • Repaired highly mechanical equipment during production as well as PM while off line

05/05 to 07/07 Confidential Allentown, PA DESKSIDE TECHNICIAN TIER 3

  • Responsible for installation Maintenance and repair of computer systems
  • Included the asset management and (MAC) moves adds changes
  • Performed PC builds and Image creations
  • Software troubleshooting maintenance and configuration
  • Tier 3 responsibilities - handle escalated issues
  • Coordinated with other technicians with those out of scope and problem cases

11/97 to 05/05 Confidential Belvidere, NJ CUSTOMER ENGINEER/HARDWARE INSTALLATION TECHNICIAN

  • Responsible for installation, maintenance and repair of computer systems and printers
  • Acquired the knowledge and perform PC builds
  • Software troubleshooting and configuration
  • Provided moves, adds and changes for client equipment
  • Responsible for systems inventory

5/90 to 2/97 Confidential Easton, PAELECTRICIAN

  • Competently performed electrical wiring of residences and commercial/industrial facilities
  • Managed employees
  • Ensured quality according to (NEC) National Electrical Code standards
  • Coordinated projects to completion

3/84 to 2/88 ConfidentialHonorably discharged

  • Maintained light wheeled vehicles and power generators
  • Received the following: Army Achievement Medals
  • First Oak Leaf Cluster as Generator Mechanic
  • Second Oak Leaf Cluster as Light Wheeled Vehicle Mechanic

EDUCATION:

  • PC hardware, software and networking
  • DOS and DOS Applications
  • Windows and Window Applications
  • Power MAC Hardware
  • OS/2 and OS/2 Applications
  • Unix and Unix Applications
  • Achieved certificate in Computer Repair
  • Electrical Technician courses and General Education

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