Customer Service Representative Resume Saddle Brook NJ - Hire IT People

Actively seeking a key role with an organization in need of a qualified individual with demonstrated experience in
coordinating payroll, knowledgeable in financial services and providing excellent customer service.\

SUMMARY OF QUALIFICATIONS

Strong sense of responsibility - Solid professional standards; excellent track record of dependability.
Customer Service - Consistently demonstrate responsiveness, strong customer focus, ability to build good customer relationships and multi-task.
Computer Skills – Knowledgeable of computer programs to include MS Windows, Word, Excel, Outlook, Lotus Notes, AS 400, ADP PC/Payroll 5.0 and Peoplesoft.

PROFESSIONAL EXPERIENCE

Payroll Customer Service Representative
Confidential Saddle Brook, NJ 2005-2008

Accountable for reconciliation of payroll discrepancies
Maintained and updated personnel files
Efficiently handled insurance inquires and resolution
Performed group time card entry
Coordinated associate payroll banking
Managed processing of Stop Payments, Direct Deposit Deletes, Reversals and Returns

Payroll Coordinator
Confidential Paterson, NJ 2001-2005

Performed processing and finalizing payroll and checks
Entered loans, bonuses, increases and vacation time into payroll
Effectively responded to employee payroll inquiries
Processed time cards and distribute paychecks
Maintained personnel files and employment verification
Processed new hires and termination information into master file

Billing / Payroll Clerk, Customer Service Representative
Confidential Elmwood Park, NJ 1986-2001

Organized and completed processing and distribution of employee payroll
Processed line haul billing and freight rate manifests
Traced freight deliveries/ OS&D
Efficiently handled customer service inquires
Provided clients with shipping information
Processed data entry of clients for bills of lading

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Customer Service Representative Resume

Saddle Brook, NJ

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