CPhT Floater Resume Northwest Atlanta - Hire IT People

OBJECTIVE
To secure a challenging position in a retail/hospital pharmacy setting, using my exceptional customer service and pharmacy technician skills.

SUMMARY OF QUALIFICATIONS
With over five years of experience, in customer service and healthcare, with proven ability of exceptional relationship building skill, and ability to lead. Type 40+wpm with a data entry speed of 6200ksph.

PROFFESSIONAL EXPERIENCE

2008-2010 (May-June)
Confidential
Northwest Atlanta Metro Area
CPhT/Floater
created a customer profile by typing and entering the data of the customers’ prescription and personal information, assisted customers in the store if needed, answer phones, and filed. Experience performing clerical duties and with the filing system. Filled prescriptions, counted and mixed in a quick and timely manner, took inventory of medications, and put up daily orders from the truck. Due to my familiarity with new computer software, I trained all of the pharmacists and the entire technician staff (25 stores) on the new computer system when it was launched. Filled in when needed to cover vacations or medical leave of regularly scheduled technicians.

2006(Oct.-Dec.)
Confidential
Pharmacy Technician
Created a customer profile by typing and entering the data of the customer’s prescription and personal information, assisted customers in the store if needed, answer phones, and filed. Experience performing clerical duties and filing system. Filled prescriptions, counted and mixed in a quick and timely manner, took inventory of medications, and put up daily orders from the truck.

2006(Aug.-Oct.)
Confidential
Marietta, Ga
Lunchroom Monitor
Monitored students behavior in the cafeteria during their lunch period, made sure they stayed seated and talked quietly amongst them, handed out forks and napkins in case they forgot to get them, handed out condiments when available, and opened milk and juice cartons for the little ones.

2006 (Mar.-April)
Confidential
Marietta, Ga
Pharmacy Technician
Made out-going calls to patients and inquired about the status of their respiratory medications. If refills are needed, they were processed and delivered to the patient. Obtained patient surveys and worked on refills that the patients have called and requested themselves. Filled all new prescriptions that were faxed over and created new patient profiles.

2005-2006(Sept.-Mar.)
Confidential
Suwanee, Ga
Pharmacy Technician/Biller/Medicare Rep.
Monitored pharmacy activities, main Grady and outside sites, and rebilled prescriptions for the correct amount, was on call to answer any and all questions that a pharmacist may have and resolve any payment problems by calling the insurance company in question if needed. In November, then transferred to the Pharmacy Resource Center where I did billing portion of the job and also assisted patients with Grady's new prescription refill line. Was representative for the Medicare Part D program and assisted patients with enrollment, either on-line over the phone or in person. Given a desk in customer service as the pharmacy representative to do billing portion of job, Medicare enrollment, and to handle any questions, problems, and or concerns that a patients may have with the pharmacy service and or wait time at Grady.

2004-2005(Dec.-Jan.)
Confidential
Douglasville, Ga
Chiropractic Assistant
Processed insurance billing claims, performed insurance and claim verifications, scheduled appointments, processed and balanced total weekly charges, prepared patients for examination, performed ultrasound therapy, developed x-rays, and put the patients on muscle stem therapy.

2003-2005(Jul.-Nov.)
Confidential
Douglasville, Ga
Sales Associate
Assisted customers on the sales floor in finding the correct size or style they may be looking for, answer phone while at the cash wrap, assist customers in the fitting room, and maintain the stores cleanliness. Became the Denim Specialist, responsible for making sure that there were enough sizes in all departments for customers.

1998-2002(Nov.-Aug.)
Confidential
Marietta, Ga
CPhT (Certified Pharmacy Technician)
Created a customer profile by typing and entering the data of the customers prescription and personal information, assisted customers at the drive-thru/ pick-up window and customer service lobby making payments by check, cash, or credit cards. Answer customer inquiries concerning their medication. Balanced register daily, call doctors, answer phones, filed, and researched payment records and prescriptions. Experience performing clerical duties and filing system. Filled prescriptions, counted and mixed in a quick and timely manner, took inventory of medications, and unloaded the truck.

EDUCATION
Medical Administrative Assistant
PTCB Board Certification

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