Profile:

• Background encompasses extensive professional experience utilizing a strong work ethic, an attitude to go the extra mile, and a commitment to meeting and exceeding organizational objectives.
• Strengths: Positive attitude excellent communication skills analytical self-motivated works well independently or in a team environment skilled at multi-tasking highly responsible dependable.
• Areas of Expertise:
• Overseeing Installation of Local Area PICCASO and Einstein Knowledge Tools,
• Networks Databases, Computer Systems, Education,
• Customer Interfacing Business Training
• Analyzing Computer Requirements Leading Supporting Special Projects
• Training Users Ordering Computer/Printer/Network Parts
• Identifying Hardware/Software Problems Supplies
• Source Selection Fault Identification
• Application-Specific Instruction Developing Custom Database Management System
• Addressing Cyber Security Needs

Professional Experience:

Confidential

Technical Computer Support

Software/Hardware Technician consult on hardware needs maintain and repair software and computer hardware team member for Nuclear IT Customer Support for computers and peripherals in all areas of the plant perform troubleshooting for the support team for the first five years, supported hardware for Duke-Energy from Spartanburg to Nantahala located in Franklin, NC from 2007 until March 2011, supported the Citrix Servers for the nuclear division of Duke-Energy addressed cyber security needs by using Citrix to limit access to individuals with a need to know access good working knowledge of nuclear IT process led and supported special projects for different types of technical projects. At present I am Cyber Security Active Director, Project Analyst. I Develop a listing of proposed file share and AD group owners, not meeting Cyber Security Standards.

Professional Experience:

Confidential

Server Integrator

Installed Oracle or Microsoft SQL to NT4.0 and Microsoft Server 2000 upon completion of the installation, created and tested baseline benchmark to ensure the hardware networks and cyber security were tuned for maximum performance worked closely with the customer during the installation process available to resolve issues during the project.

Confidential

• Technical Consultant Customer Support
• Special Project Coordinator/Troubleshooting
• Worked on both short and long-term special projects for Oconee Nuclear Station, Local Information Technology Support solved problems that were unusual in nature evaluated customer's needs to determine hardware/software implementation implemented solution delivery as needs arose.
• Customer Support
• Supported 350 computers in all areas of the plant member of customer support team maintained hardware and software and performed troubleshooting for the support team.
• Technical Consultant Windows95
• Responsible for overseeing/troubleshooting the installations of Windows95 on Local Area Networks at the Duke Power, Oconee Nuclear Station interfaced with customers analyzed specific computer requirements per customer ordered associated supplies/parts coordinated PC installations team converted 1700 computers from Token Ring to 100mb Ethernet.

Confidential

Project Manager

Supervised implementation of GMAC offices as part of 10,000 seat rollout across the United States Detroit, Dallas, Houston, Cincinnati, New Orleans, Biloxi, and Orlando recipient of the 1995 GM President's Award first time any team outside of GM won this award managed the installations of Local Area Networks in new EDS/GMAC sites interfaced with customers analyzed specific computer requirements per site ordered associated supplies coordinated wire installation of Category 5 wire, ODS hub, server, gateway, PC, VSAT installation and telephone switch assisted training team with hands-on training identified hardware and software problems and provided effective, prompt solutions.

Confidential

Computer Systems Analyst

Analyzed business needs and recommended tailored hardware and software configurations assisted with source selection installed computer systems set up software trained computer operators in hardware and software operations identified problems identified alternatives for resolution, including cost-effective analyses troubleshooting of software and hardware problems determined extent of problems i.e., hardware, software or operator identified hardware problems requiring technical support and arranged for support in a timely manner worked with networked systems performing fault identification and isolation conducted system-wide training as well as application-specific instruction developed customer database management system for college-wide use at Tri-County Technical College conducted systems and requirement analysis of student credit transfer system for college use.

Volunteer Extra-Employment Activities:

Confidential

• Inspector General's Office
• In October 2008, transferred to the Inspector General's Office as an Investigator for COL Mike Williams assisted with establishing report procedures and investigative guidelines for the Inspector General's Office in 2009, we had an unusual amount of cases where I was the Lead Investigator from 2008 to 2013, I was a member of the team that helped in improving timely reporting plan of all cases to command staff.
• Provost Marshall Detachment PMD
• As member of the core team of the PMD from inception, worked in many job functions: Company Admin, Time Keeper, Executive Protection, Specialist, Security Specialist 2005 and 2006-2008 was in charge of Security Specialist training appointed by MG Wishart .

Confidential

Senior Reserve Deputy Sheriff

In February 2005, as a Volunteer, I joined Richland County Sheriff's Department in the Reserve Deputy Program this was made available with the cooperation of Richland Sheriff's Department and the South Carolina State Guard, Security Specialist Program as a Reserve Deputy, you must do 240 hours each year,