Security Analyst Resume Profile

CAREER OBJECTIVE

Seeking opportunities to join other IT/IS professionals to offer great customer support, find innovative ways to make systems and processes more efficient, enforce compliance and participate in education/awareness programs.

SKILLS

Security administration using Active Directory, Novell, Oracle, OnDemand, Compass, mainframe , remote access VPN, Citrix, Outlook Web Access, mainframe, iPass , Microsoft Office, Sharepoint, RBAC, OIA, PC Anywhere, ServiceNow, project testing for new applications and their upgrades using HP Quality Center, budget forecasting, auditing/compliance, digital certificate renewals, e-mail encryption HyperSend , antivirus Symantec distribution disaster recovery planning.

WORK EXPERIENCE

Info Security Analyst

Confidential

Perform identity/group/resource/email access administration adds, changes, deletes within Active Directory according to policy.
Identify and resolve technical problems within areas of responsibility.
Provide project support for privileged access remediation. Research, obtain approvals, create work orders and remediate access on multiple servers using scripts to make changes in Active Directory. Manually logging into servers via RDP when needed.

IT Security Specialist

Confidential

Assist with workflow between customers and fulfillment teams to process security access and password requests on multiple platforms/applications as well as software hardware requests. Manually prepare functional role RBAC requests to eliminate role conflicts. Assist with large scale projects using ServiceNow, OIA and Active Directory,
Resolve user security access issues by collaborating with appropriate teams by inputting and escalating tickets. Research on different platforms and create/maintain escalation procedure documentation.
Document security procedures and enforce corporate policy by making sure access requests are handled in a compliant manner based on platform, environment and level of privileged access being requested.
Research, monitor and observe trending issues to develop more efficient ways to take care of our customers.
Participate in ongoing cross-training to become more well-rounded knowledgeable about the company's policies and procedures in order to offer the best customer service.

IT Security Associate

Confidential

Provided customer service for network security questions/issues via direct contact or helpline calls/e-mails.
Security administration for employees, contractors, joint venture partners process/test/FTP accounts. This included updating, building and deleting profiles in the applicable directories in their appropriate environments.
Administered remote access to allow customers to work from home or while traveling. Also did annual budget forecasting for the hardware and software needed SecurID fobs, corporate imaging and antivirus software .
Assisted with the development of FAQ/troubleshooting intranet sites as well as security awareness documents.
Assisted with Windows server migration projects. Other projects included merger acquisitions and reductions in force.
Used innovation to come up with new application developments to be more efficient.
Disaster recovery planning and administration.
Assisted auditors E Y and Identity Management to ensure all processes are documented in a compliant
SOX manner.

Contractor various assignments

Confidential

Information Security led to IT Security Associate position at Principal , accounting, mortgage loan pooling
part time from Pooling Technician position at Principal .

Sales Associate

Confidential

Provide customer service via phone or in person, handle deliveries incoming and outgoing inventory.

Pooling Technician

Confidential

Pool together mortgage loans on a monthly basis to sell to Fannie Mae, Freddie Mac Ginnie Mae.

Sr. Client Transaction Technician

Confidential

Estimate, calculate and process annuities/termination payouts based on each customer's plan.

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