SUMMARY: Over Thirty years of experience in the data processing field as a SENIOR SYSTEMS ANALYST, with an emphasis in application development on PC, Midrange environments

HARDWARE:

• AS400 PC/XT/AT/PS2 WANG VS100 AT T 6300
• System 38 ALPHA 100A/280 Mainframes

OPERATING

SYSTEMS:

• WINDOWS/95/NT/XP CP/M PC/DOS VM/CMS
• OS/MVS UNIX OS/2 TOPICS

LANGUAGES:

• MICROSOFT C/C /C CICS C/C PL/1
• MICRO ASSEMBLER DB2 PASCAL JAVA
• COBOL/RM COBOL BAL BASIC
• RPGIII FOCUS

SOFTWARE

TECHNOLOGIES:

• WINDOWS/95/NT OS/JCL SYBASE CLIPPER TSO GATEWAY POWERBUILDER AS400/CL VSAM
• SQL WINDOWS PC FOCUS ISAM ADD CL SQLBASE
• LU6.2 JES 2/3 NOVELL FoxPro LIBRARIAN TSO/SPF FOXBASE LISP LOTUS 123 SAS

Confidential

• Working as Sr Programmer Analyst IT since 2007. This position is responsible for performing programming and analysis duties and producing specific deliverables relating to various phases of the systems life cycle. System written using .NET C , C
• Working as a team member on intermediate to large projects of average to high complexity under the direction and supervision of senior applications staff and management. Periodically leads other applications team members in selected project activities.
• Collects client requirements, performs analysis, writes program specifications and develops designs for medium size projects.
• Performs some technical evaluation of products. Responsible for producing high quality deliverables in a timely fashion.
• Performs project management activities such as planning, sizing, and scheduling activities. Responsible for analyzing problems, developing solutions and making decisions that impact projects. Ensures systems implementations occur in accordance with established Change Control procedures.
• Proactively communicates status reports and issues to manager. Successfully completes all relevant technical and professional training programs in accordance with Performance Agreement goals and objectives

Confidential

• Solely responsible for the development of a Reactivation system written in C Windows environment/MFC. This system will restore the customer to the exact same service he availed before disconnecting, which involves restoring customer's MTN, his previous price plan and features etc. Implementation of an automated reactivate option would reduce AHT and duplicate bill scenario, thereby increasing customer satisfaction.
• Solely responsible for the enhancement of the Disconnect system where Customers on postpaid bill in advance accounts prepay their monthly access fee. When a customer voluntarily disconnects their account in Vision/I2K the customer's final bill runs on the next available billing cycle. Upon deactivation, there is often an unused portion of the prepaid access that must be prorated and refunded to the customer. Allowing a deactivated customers' final bill to run on their regular billing cycle and terminate at the end of that cycle, will eliminate the need to credit and potentially refund the unused portion of prepaid access. In 2005, we have averaged approximately 140,000 monthly refund checks to customers totaling approximately 8.8 million per month. Change would result in an estimated 80 decrease in such refunds, which would represent increased access revenue and reduced check processing expense

Confidential

• Solely responsible for the development of a Core System written in C Windows environment/MFC to improve the overall quality and time to market of Operation Portfolio application. This was achieved by properly factoring the applications based business functionality, minimizing redundancy, increasing consistency, and improving inter team communication.
• Solely responsible for the development of the ACSI interface written in C/C on the AS400 environment/MFC. This Application Client Server Interface ACSI is a multi protocol, multi platform communication application that allows application programs to move data within a heterogeneous computing environment. ACSI is used by applications to transmit data out of UPS buildings The UPS Package Operation Environment mostly uses ACSI to transmit various scan events to the Mainframe Package Tracking System.
• Solely responsible for the redesigned of the E2DC System written in C /Windows environment/MFC. This system provides package exception data to the UPS Global Exception Package Level Detail XPLD repository, which is used to produce customer billing records. The database management systems used by these external systems constrain the type of persisted information.
• Solely responsible for the development of the E2DC application written in C /AS400/Windows environments that allows users to enter information using international characters with ASCII values greater than 126. This system stores this information for local access, but converts the ASCII values to the closest equivalent US ASCII value before transferring data to XPLD.
• Solely responsible for the redesign of the Domestic Key Entry System and Data correction functionality written in C /Windows environment/MFC. This helps in correcting address information for a majority of the packages before they arrive at the facility, which in turn reduces the amount of keyentry needed at the site during Sort operations.
• Solely responsible for the development of Sales Force Automation program written in C /AS400 environment. This system assists the Sales Force by streamlining and tracking the process of providing discounts to customers for international shipments. SFA tracks customer information shipping characteristics, and price quote information to aid in the administration of discount requests. SFA also ensures that the discounts requested by the Account Executive are either within certain guidelines or referred to Region or Corporate for future evaluation and approval. The system was developed using:
• Responsible for maintenance and development of varies system on the PC, AS400

Confidential

Solely responsible for the development and maintenance of a middleware software and reporting system. This system was develop using the following technologies:

Confidential

Solely responsible for the development of The International Incentive Administration System IIAS written in C /Power builder/Windows environment/MFC. This system assists the Sales Force by streamlining and tracking the process of providing discounts to customers for international shipments. IIAS tracks customer information shipping characteristics and price quote information to aid in the administration of discount requests. IIAS also ensures that the discounts requested by the Account Executive are either within certain guidelines or referred to Region or Corporate for future evaluation and approval. The system was developed using:

Confidential

Solely responsible for the development of an Emergency Tracking system, using POWEBUILDER

Confidential

Solely responsible for the conversion of a real Employee Benefits System, 401K System, Define Contribution System. development applications using:

SQLWINDOWS, SQLBASE, C, C , WINDOWS SDK, DATABASE MANAGEMENT

Confidential

• Solely responsible for the conversion of a Real Estate system, billing and reporting system for the corporate environment. development applications using:
• SYBASE, FOCUS, POWER BUILDER, SQLWINDOWS, C, C , WINDOWS SDK

DATABASE MANAGEMENT

Confidential

Solely responsible for the corporate system, warranty system tax and reporting system for the corporate environment. development applications using:

SYBASE, FOCUS, CLIPPER, POWER BUILDER, C, C , WINDOWS SDK

Confidential

. Was solely responsible for a major enhancement to reporting system. The enhancement provided more options on menus for a variety of reports such as, Split Sales credits Reports, Consolidate Reports, Money Market/Makeup Reports, and Foreign Exchange/Makeup Reports. Platform was PS/2 Model 70 and written in CLIPPER.

Confidential

• . Solely responsible for the development and maintenance of the following systems:
• Foreign Investment System, Conversion of Data to Lotus Format for Corp. Tax
• General Ledger System by DDA Corp, Mainframe Lotus Interface

Clipper or FOXPRO, Microsoft C and Micro Assembler.

Confidential

• . As a programmer/analyst responsible for Hardware/Software and necessary systems support in the communication area.The responsibilities included:
• User interface/liaison and system maintenance and troubleshooting using DBase III , CLIPPER, and FOXBASE.
• User training of software LOTUS, DATAEASE, DBase, CLIPPER and MultiMate.