Chief Information Officer Innovative Executive who collaborates with senior management to align technical resources with strategic business initiatives to increase market share growth, optimize technical investment and improve profitability. Proven expertise in understanding industry trends, operations management and business / technology integration. Proficient, results-driven Executive adept in building effective, high performance organizational environment and culture. Other areas of expertise include:

• Innovative Organization Initiatives via Technology
• Investor, Analyst & Board Relations
• Corporate Project Management & Execution
• Technology Architecture & Integration
• Staff Management, Development & Motivation
• Compliance Planning & Management
• IT Architecture Development & Management
• Security & Disaster Planning
• Vendor Negotiation Skills & Relations
• Internal Web and Business Applications

PROFESSIONAL EXPERIENCE

Confidential– Fairfield, NJ 2008 -2011
President & Chief Operating Officer
Presided over internal technical environment including hardware, software, data networks, software development, company operations, company staff and customer service supporting property management automation software for commercial real estate developers, managers and investors.

• Eliminated $1.8M in unproductive development costs by terminating unnecessary software development projects.

Confidential- Dallas, TX 2006 -2008
Chief Information Officer - Consultant
Contracted CIO for privately owned company serving the medical, financial and retail industries.

• Implemented Business Continuity plan and procedures for Dallas based customers and company.

Confidential- Dallas, TX 1993 - 2006
Chief Information Officer & Senior Vice President 2000 - 2006
Headed Confidential internal and external technical environments including hardware, software, data center facilities, communications, web applications data networks, telecom networks and 408 IT employees with an annual budget in excess of $58M. Integrated and maintained Mortgage Information Services’ core technology, operating systems and technological initiatives.

• Negotiated five-year Master License Agreement with Oracle for Database licenses to realize price reduction of 64% for Production licenses and 95% reduction for Test/Development licenses.
• Delivered yearly savings in excess of $1,290K, improved service levels, and reduced hardware/software complexity by standardizing on Dell and HP desktop computers.
• Developed and maintained automated data encrypted transmissions to Fidelity (MSP) for multiple First American applications and customers, ensuring compliance with Gramm-Leach-Bliley Act.
• Created and supported web based escrow processing application (Eagle 1) for payment of taxes and insurances for various mortgage lenders through First American Outsourcing Service offering, eliminating need for Mortgage Loan Servicer to maintain their escrow staff.
• Instituted Risk Management division within IT Organization to ensure divisional compliance with Sarbanes-Oxley Act, Gramm-Leach-Bliley Act and internal audit requirements.
• Contracted PricewaterhouseCoopers to provide SAS70 certification on technology and business organizations within the Dallas Data Center, satisfying customers’ audit requirements.
• Directed and managed enterprise wide applications for CRM (Siebel), Accounting (Oracle Financials) and Payroll (Cyborg) for entire corporation – multiple web access modules for remote usage on various platforms including mainframe, UNIX, LINUX, AS400, Microsoft Window based.
• Established service level agreements with product companies and external customers by defining and maintaining system level performance criteria to provide overall system up time of 99.999%.
• Guided server/web based application development utilizing latest technologies (.NET, ASP.NET, C#, C++, VB SQL, MySQL) and mainframe legacy applications (COBOL, NATURAL)

Confidential
President and Chief Executive Officer 1996 - 2000
Directed overall operations, customer relations and administration of the Tax Service Division for over 1,270 employees spanning 15 office locations across the United States. Had ultimate corporate responsibility for both National Operations Center (NOC) located in Dallas and 14 field offices located in various large metropolitan areas throughout the United States.

• Created high performance yet streamlined executive organization by identifying core competencies of individuals and matching their talents with organizational requirements for improved productivity.
• Integrated personnel, applications and infrastructure from Pinnacle Tax Service into First American within nine months of purchase of Pinnacle Tax Service, reducing monthly staff expense by $394K and operational costs by $759K.
• Reduced contractor personnel by 42% and realized monthly savings of $292K.
• Established IT Steering committee with representatives from major business departments and IT to improve focus and communication for critical business and technology issues.
• P & L responsibility covering management of operations, marketing and sales distribution for product company with yearly revenues exceeding $500M generated from of over 2,500 financial customers.

Executive Vice President 1994 - 1996
Managed overall operations and personnel for the National Operation Center (NOC) located in Dallas including Computer Operations and Data Center. Responsibilities included daily tax processing operations, computer software development, computer hardware, and business process reengineering.

• Increased critical systems reliability and availability including quality control, configuration management and change control processes to increase customer satisfaction while reducing system downtime.
• Led creation and implementation of automated tax search engine application, reducing search time by 85% and manual search errors by 75%.
• Created more streamlined, less bureaucratic structure with fewer layers of management, successfully reducing workforce 10% without impacting continuity of operations while increasing core product profit margin 23%.

Senior Vice President 1993 - 1994
Created, developed and implemented new products and services. Performed market analysis, customer identification and total product development including delivery to market.

• Implemented property information databases for over 26,000 taxing authorities across the United States to provide property, tax and legal address data for mortgage properties.
• Coordinated and assisted in company-wide Business Process Reengineering initiative to achieve yearly cost savings in excess of $10M while improving productivity by 57%.

Confidential- Westbury, NY 1991 - 1993
Vice President of Information Technology and Operations
Guided overall mortgage servicing operation of loan portfolio in excess of $5B and staff of 65 people. Duties included investor reporting, customer service, escrow administration, delinquency and foreclosure, and data processing functions. Designed and supported loan servicing portfolio analysis, pricing, risk analysis, demographic rating and portfolio rating factor for bulk portfolio sales through Wall Street.

Confidential - Woodcliff Lakes, NJ 1989 - 1991
Vice President of Information Technology and Operations
Directed development and installation of computer software for both mortgage loan origination and mortgage loan servicing functions. Had direct responsibility for staff of 24 data processing professionals and 55 contract programmers. Supported Mortgage Power Plus (PC application) for loan originations system, modified application for national lending, and networked loan origination centers to Servicing Center in St. Louis on Datalink Software.

Confidential- Lynbrook, NY 1986 - 1989
Executive Vice President
Led overall operations, customer service and management of 150 personnel for the Tax Service Company located in New York including 4 remote field offices and Computer Operations. Responsibilities included daily tax processing operations, computer software development, and customer relations.

Confidential- Cherry Hill, NJ 1981 - 1986
Senior Vice President
Presided over entire servicing operation of mortgage loan portfolio in excess of $12B and staff of 136 people. Duties included investor reporting, customer service, escrow administration, delinquency and foreclosure, and data processing functions. Also responsible for post closing documents, investor loan delivery, and loan origination software development. Played key role in creation of Privatized Mortgage Backed Securities, negotiated financial terms and conditions with Wall Street, and serviced mortgage backed securities for Travelers Corporation.

EDUCATION Bachelor of Arts, Public Administration

PROFESSIONAL DEVELOPMENT National Mortgage Banking Association Member
ITIL Foundation Certification - IT Service Management
Executive Committee / Chairman of Fundraising - Jonathan’s Place Charity Golf Tournament
CEO Netweaver Member
DFW Technical Executive Networking Group (TENG)