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Computer Operator Resume Profile

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SKILLS:

Sales/Customer Service Representative

  • Two years in Call Center advanced to training new employees
  • Approximately 10 years bookstore experience

Computer operator:

  • 'Legacy' computer programming COBOL, JCL
  • MSWord, Excel, Access

EMPLOYMENT

Confidential

  • Interviewed insured about storm damage.
  • Trained new employees.
  • In charge of scheduling.
  • Monitored Call Center.
  • Composed training manual.

Confidential

  • Performed back-office tasks in the Millennium integrated library system ILS related to library Cataloging and Circulation functions.
  • Loaded bibliographic data into Millennium ILS databases
  • Assisted in the creation of standard operating procedures related to work functions.

Confidential

  • Receiving, storage, movement, and shipment of company materials and products
  • Recording daily newspaper returns for auditing purposes.

Confidential

  • Created ad-hoc computer scripts/ programs to produce financial reports.
  • Modified existing programs and tested/verified logic.
  • Supported the implementation of new applications into production.
  • Work experience with COBOL, Easytrieve languages daily use of MVS/JCL in mainframe environment.

Confidential

Point of purchase and telephone sales, displays, customer service, shipping.

Confidential

Sales, inventory control, displays, customer service, shipping.

Confidential

  • Assistant to Inventory Manager. In charge of weekly rush list , determining titles and quantities needed, ordering and verifying shipment, reconciling invoices.
  • In charge of wholesaler and publisher returns.

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