CORE COMPETENCIES

• Team leadership, communication and technical proficiency in multiple IT disciplines
• Enterprise-level Windows Server 2012, 2008 R2, 2003 and earlier OS new project architecture and implementation, technical documentation, server and network administration, security auditing and remediation risk management , security patching, standards compliance, server virtualization, system decommissions and consolidations, peer reviews, system metrics and quality control at Fortune 500 companies
• Server services such as Active Directory Domain Controllers, DNS, design, security, etc. , Microsoft clustering, Microsoft Exchange Server versions 2012, 2010, 2007, 2003 and earlier , Microsoft SQL Server versions 2012, 2008 R2 and 2005 including database design, maintenance and administration , Microsoft IIS versions 8.x, 7.x, 6.0 and 5.x , Lotus Domino versions 7.x, 6.x and 5.x and Sametime, Citrix Metaframe and Presentation Server versions XP, 4.x and 3.0 , RSA SecurID, IBM Tivoli and many other applications
• Cisco UCS, HP, Dell and IBM server hardware troubleshooting and monitoring including advanced usage of HP Systems Insight Manager, Dell Open Manage and IBM Director
• Security management of Intranet and Internet-facing systems using tools such as Active Directory Group Policies, Symantec Enterprise Security Manager and related software
• Virtualization with VMware ESXi/vSphere all versions including use of vMotion
• Advanced scripting automation using Microsoft Powershell, Perl and Vbscript

PROFESSIONAL EXPERIENCE

Confidential

• Co-led the GTI-IPD Windows Server build automation team which developed PowerShell automation deployed on over 10,000 production systems which reduced server deployment times by 15,000 hours and improved build consistency by 90 within one year. Wrote advanced inventory database query automation and dozens of remote scripts for hygiene and security remediation efforts
• Led the Windows Server build technical documentation team including writing and auditing technical documents for Windows builds. Chaired regular team meetings. Designed and managed multiple MS SharePoint sites that supported these efforts
• Subject Matter Expert for technologies such as VMware ESX, MS SQL Server, PowerShell, overall Windows build and several JPMC internal applications
• Mentored and trained new employees and consultants regularly on all facets of the server build

Confidential

• Coordinated extensive application deployments for many mission critical banking applications
• Automated the Mortgage Bank Windows Server Build process using Microsoft PowerShell which reduced overall server deployment time by 2 hours per server reducing build time by 2000 hours in 6 months

Confidential

• Configured and deployed Windows infrastructure servers globally to support numerous JPMorgan Chase GTI Core Infrastructure Services initiatives including Active Directory expansions, Microsoft Exchange migrations, VMware vSphere server additions, new Microsoft Office Communications Server migrations from IBM Sametime , clustered SQL 2008 applications, Citrix farm expansions, virtual desktop initiatives, strategic Data Center migrations including hardware and application refreshes , Branch in a Box virtual server offerings, EMC Control Center SAN management upgrades and numerous other high-visibility projects
• Maintained a workload averaging 15-20 active projects with 3-7 new projects per month since October 2009 delivering over 600 total servers to production during this time
• Interviewed, onboarded, trained and advised other consultants and employees
• Reviewed and revised Windows server 2008 and 2003 build standards for GTI CIS including writing numerous PowerShell scripts to automate manual tasks. This reduced the build time by at least one hour per server and potentially saved over 1000 hours of labor since implementation in 2010.
• Managed the SharePoint project and documentation site for the GTI CIS build team. Wrote 25 technical articles within 12 months and created sub-sites for progress tacking supporting other complex projects

Confidential

• Maintained ongoing infrastructure, application and file server hardware and Windows operating system software, including patch management, hardware migrations and system upgrades for a global 7x24x365 operation with multiple sites in the US, England, Portugal and Saudi Arabia
• Administered existing server-based production systems, including but not limited to : Active Directory, Group Policy Object creation and management, Microsoft Exchange 2003 administration, Windows Terminal Servers, Microsoft Operations Manager alert design and support, Oracle WebLogic, IBM WebSphere, IntelliJet 2 proprietary in-house flight tracking and scheduling system , Captaris RightFax, Trend Micro Antivirus and Interscan mail filtering , Tivoli Service Manger network backups and restores , Shavlik HFNetChk to ensure to SOX compliance and numerous other in-house applications
• Supported 50 VMware ESX 3.5 hosts including the administration of VirtualCenter with VMotion, physical to virtual migrations and managing underlying IBM BladeCenter hardware
• Documented, researched and implemented new technologies including extensive automation/scripting, Terminal Server performance improvements, login script optimization, user roaming profile redirection and improvements to server and application monitoring

Confidential

• Lead the Messaging and Collaboration Operations and Architecture team in Columbus which saw support increase from a staff of two engineers providing 24x7 support for 150 production servers to a staff of three supporting over 800 Windows 2003, 2000 and NT 4 servers including architectural review and implementation for new projects, technical documentation, all user management, server hardware break-fix, Operating System maintenance tasks, application troubleshooting, network backups and disaster recovery planning, Storage Area Network client support, system and hardware monitoring, providing daily and weekly system metrics, security remediation and security patch deployments
• As part of multiple teams, reduced Midrange server downtime by 95 through the implementation of Service Level Agreements, adherence to enterprise change management processes, establishment of engineering review boards, creation of detailed process documentation, consolidation of server applications through virtualization, implementation of standardized server builds, deployment of operating system, hardware and security monitoring tools and the decommissioning of legacy systems
• Supported a large variety of server applications such as Active Directory Domain Controllers, WINS, Microsoft IIS, Microsoft SQL Server, Lotus Domino and Sametime, Citrix Metaframe and others