We provide IT Staff Augmentation Services!

Customer Service Resume

5.00/5 (Submit Your Rating)

Fort Walton Beach, FL

OBJECTIVE:

To use my skills and experienceto provide superior customer service and apositive contribution in a team environment.

SKILLS:

  • Five years providing superior customer service excellence
  • Superb time management and organizational skills
  • Excellent interpersonal and communication skills
  • Bilingual in English and Spanish.
  • Proficient in Microsoft Word, Outlook, Power Point and Excel
  • Certified typist (50 wpm +)

EXPERIENCE:

Administrative Assistant -- Confidential, Fort Walton Beach, FL
June, 2011 - Present

  • Assist in Immigration seminars by creating handouts, and materials. Updating the firms social media and website, provide ad hoc as well as scheduled translation services,prepare written responses to clients, and prepare immigration documentation. Modify documents including correspondence, reports, drafts, memos and emails, retrieve documents from filing system, and handle requests for information data. Coordinate maintenance of office equipment; clerical duties including photocopying, fax and mailing.

Receptionist -- Confidential, Fort Walton Beach, FL
August, 2011 - June, 2012

  • Responsible for filing, opening andpreparing new client files, scheduling appointments, receiving, preparing, sending and delivering mail to appropriate person, collecting payments, emails, answering telephones, greeting visitors, maintaining client data base up to date, updating social media, and provided translation services.

Receptionist -- Confidential, Lake Mary, FL
September, 2007 - April, 2008

  • Responsible for receiving, sending and delivering mail to appropriate person, spread sheet of daily checks, emails, filing, answering multi line telephone, prepare submissions of new clients, scheduling appointments, greeting visitors and keeping reception area organized.

Teller -- Confidential, Sanford, FL
February, 2007 - August, 2007

  • To process deposits and pay out funds in accordance with bank procedures; to record all transactions accurately and balance each day's operations.

EDUCATION:
Associates in Arts Degree

REFERENCES:
AvailabeUpon Request

We'd love your feedback!