Assistant Manager Resume Profile

OBJECTIVE

Graduate from the College of Charleston with a Bachelors degree in Studio Art and Biology. Driven by sales, market ing and design excellence. Passionate marketing professional and business representative that offers innovative marketing strategies delivered through multifaceted marketing campaigns, industry research, creative multimedia designs and output of meaningful content. Offers a solid understanding of marketing strategies illustrated through creative development of B2B, B2C, brand marketing, email marketing and niche marketing campaigns. A highly motivated and confident multimedia designer with a passion for art, strong work ethic, excellent time management and a high degree of self-motivation that hopes to start a career in the marketing, advertising and design industry.

EXPERIENCE

Confidential

Attend morning sales meetings
Take clients on property tour and show them around the resort
Attend sales division meetings
Present and sell Bluegreen Vacation Ownership to prospective buyers in order to sell points based timeshare
Provide excellent customer service to all guests and owners
Interact and serve as tour guide concierge to all resort guests
Complete paperwork needed for all sales transactions
Ran through the steps of a sale in order to conclude at the closing
Held a consistent 29 closing percentage and a 2500 Average per guest APG

Confidential

Developed Marketing Strategies through targeted marketing campaigns in order to generate revenue
Pioneered the rebranding of Island Realty in order to develop a consistent identity for the company
Administered brand guide for the company and enforced its integration into all pre-existing and new materials
Designed and carried out innovative advertising campaigns to match rebranding
Attended trade shows to gain exposure to our target markets
Regularly attended national and state conferences to stay up-to-date on marketing trends, hospitality tourism trends and VRMA trends
Trained with the Charleston Visitors Bureau during their Hospitality Tourism SHINE Sales Training
Exceeded area directory sales expectations and generated over 50K in revenue and trade
Restructured the area directory program to coincide with our newly developed concierge program and set sales goals to 100K for the current term after thorough research and analysis of similar concierge programs
Trained and managed interns on daily creative, marketing and concierge sales tasks
Managed, photographed, edited uploaded all real estate photography onto multiple online platforms
Designed all print and online marketing materials
UX / UI Designer for existing full and mobile sites and the Island Realty App
Managed website design and website content
Videography and commercial editing

Confidential

Scheduled sales luncheons with medical offices where I pitched our product and established professional relationships
Communicated with insurance companies, clients and patients in order to effectively close sales
Generated new leads and developed rapport with clients and patients to increase sales and retention
Researched medical sales and our product in order to solidify my knowledge base of the industry

Guest Services Representative, Confidential

Provided customers with property options/information and booked new reservations using cutting edge reservation and lead generating software via telephone, email, web based chat, and outbound follow up
Assisted, responded, and followed up via telephone and email with guests who had existing reservations
Promptly answered telephone calls and emails in a clear and professional manner
Maintained and organized guest profile information
Provided concierge services with general knowledge of the city including restaurants and entertainment
Completed general office duties as assigned to include collating mailings and guest arrival packets
Cooperated with all other departments in order to answer queries and resolve customer issues
Assist all departments and outside vendors as needed
Deliver the highest standard of service to all customers
Effectively managed daily correspondences and operational tasks to exceed customer expectations and expand client base
Completed departmentally shared tasks as assigned

Assistant Manager, Confidential

Managed a team of 12 employees in 2 locations
Hired, trained and supervised employees
Established relationships with customers in order to develop rapport and generate loyal customers
Met and exceeded personal and company wide daily, weekly and monthly goals
Incentivized team to encourage meeting sales goals
Generated a healthy competitive commission based sales environment through tracking and reporting individual revenue acquired throughout the month and overall at monthly meetings
Designed jewelry for customers and closed the sale
Completed extensive online gem training through GIA
Executed the placement and assembly of retail fixtures, adjustment of shelves and displays and arrangement of customized jewelry provided by the international brand and merchandising guide

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship