User Interface Designer RESUME MD - Hire IT People

Information Architect, Confidential,
Herndon, VA
June 2012 - Present
Teaming up with business analysts, architects, and developers as a subject matter expert to design and develop a plan management application for Center for Medicare & Medicaid Services Federal Exchange program.
Location
14000 Castle blvd.
Apt. 908
Silver Spring, MD 20904
User Interface Designer, Confidential,
Baltimore, MD
March 2011 - June 2012
Lead efforts in managing and designing patterns library for Social Security Administration (SSA)
Provided clear, accurate, and thorough response to SSA on user center design processes
Conducted interviews and developed questionnaires to help gather business requirements
Created personas and scenarios and developed low to high fidelity prototypes
Facilitated and observed usability testing to fully understand user needs and frustrations to improve design
Collaborated with SSAs’ accessibility team for section 508 compliance
Communicated with requirement teams, developers and stakeholders to make sure design meets business goals
Intern, Environmental Protection Agency, Denver, CO
June - August 2010
Area of Expertise
Improved the usefulness of EPA’s mapping tools (i.e., EnviroMapper, MyEnviroment) by
educating stakeholders on search and navigation best practices
Assisted in redesigning Region 8 EJ website to improve the ease of use and aesthetics
Performed statistical analysis on user perception of the C-FERST screening tool
Developed and presented recommendations to the Office of Research and Development on how to improve C-FERST’s usability
User Interface Design
User Experience Design
Usability Testing
Requirements Gathering
Web Design
System Design
Prototyping
Information Visualization
Project Management
User Centered Design
Personas & Scenarios
Interviewing
Heuristic Evaluation
Projects
Web Designer, Confidential,
Baltimore, MD
March - May 2010
Performed heuristic evaluation to identify usability problems
Created questionnaires based on usability goals to discover new and enhanced designs for the website
Assisted in requirements gathering sessions to identify and document end user responses on existing website
Supported the development of wireframes from low to high fidelity for user testing
January - May 2010
Project Manager, Confidential,
Baltimore, MD
Utilized the System Development Life Cycle to design and develop a health management
system to convert manual processes to electronic process
Conducted interviews and observed end users in working environment to identify user needs
Developed use cases to capture business requirements and illustrate the interaction between the health system and its environment during the analysis stage
Developed data flow diagrams to define business processes and data storage to be reviewed by stakeholders
Skills
Axure
HTML &CSS
Java
Visio
MS Office
Morae
InDesign
Education
May 2012
University of Maryland, Baltimore County, Baltimore, MD
Master of Science, Human Centered Computing
May 2009
University of Maryland, Eastern Shore, Princess Anne, MD
Bachelor of Science, Aviation Science

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