Professional Summary

Energetic and customer focus with over 12 years of Administration experience. Progressive thinker with tremendous interpersonal, communication organizational skills. A high level of confidentiality and problem resolution abilities. A multitude of versatile skills transfer into any administrative setting to create and maintain high levels of efficiency and productivity with a natural ability to interface with all levels of management.

Computer Skills

• Proficient with Microsoft Word, Excel, PowerPoint, Outlook, Access, Adobe Photoshop and all office equipment Keyboard 60 wpm, Scanning Technology HTML Advanced Internet Research, Web and video conferencing, Calendar management and scheduling, System installations and debugging network printer operations.
• Career Highlights
• Office Management/Administrative Support/Account Management/Network Security Administrator/Front Office Operations/ Multi-tasking Talents/Permit Administrator / Logistics/Alarm Fire Knowledge/Time Management Skills/Competent Bi-lingual Billing/Invoicing/Accounts Payable/Accounts Receivable/Payroll Administrator/Travel/Meeting Coordinator/System Configuration Software Installation /Self-motivated Proactive/Honest/Reliable/Ethical/Detail Oriented/Team Player/Take Initiative, Self-starter, Resourceful/Complex Issue Resolution/Work Flow Planning Prioritization/Records-data Management/Recordkeeping/ Gatekeeper/Ownership Driven/Flexible
• Relevant Professional Experience

Confidential

Business Operations Logistic Administrator

• Accountable for manual time entry payroll compiling and reviewing to ensure accuracy on all cell tower technicians' time cards and expense reports.
• Perform a variety of customer service administrative duties including logistics, phone answering, travel arrangement, scheduling meetings, replying to emails, fleet coordinator, agenda preparation, calendar management support to the reporting manager.
• Technical administration support as needed including configuration, administration, support, and troubleshooting of mission-critical technologies.
• Responsible for the day-to-day coordination and maintenance of various mission critical technologies located within a local area network LAN environment.
• Order office supplies, order materials as needed enters and process requisition orders review, code and process invoices for purchases. Prepare boxes and fedex to customers as well as contacting domestic and foreign suppliers to obtain shipping documents.
• Collaborates with various staff and permit departments in preparing special projects as required.

Confidential

Administrative Service Coordinator

• Performed a variety of customer service administrative duties including dispatching, created and distributed weekly schedule to technicians, preparing and invoicing for time and material charge calls in ORACLE ACE
• Accountable for time entry payroll compiling and reviewing all service technician's time cards.
• Handled the vacation, floaters and sick time for technicians as well as other administrative support as needed.
• Managed journal entry ledger by debiting and crediting assets, revenues and expenses for the month by using the branch accounting software in MS Excel 2010.

Confidential

Permit Administrative Assistant

• Accountable of handling all customer service concerns, accounting functions as A/P A/R, disputes, complaints and billing inquiries while implementing all administrative clerical duties such as typing, creating, distributing, and filling purchase orders, faxing, answering and transferring telephone calls to appropriate departments, confirming scheduling appointments using TELMAR.
• Prepared letters, reports, memos, and e-mails for prompt payments. Faxed over invoices and performed a variety of customer service duties including accessing and ordering on the company website. Maintained ship date logs shipment tracking of equipment including freight arrangements with warehouse assistant.
• Accountable for time entry payroll for the service installation department.
• Responsible for scheduling and coordinating permit inspections by municipalities as required.
• Process the necessary paperwork for credits and adjustments using CARMS, ADMIN, INFORMIX MASTERMIND, alongside pulling customer's files to analyze contract agreement for accuracy and or discrepancies.

Confidential

Administrative Assistant

• Serving as an executive office assistant for three senior loan specialist and implementing administrative duties procedures, and policies including filing, faxing, answering and screening telephone call, scheduling appointment for walk-ins ordering and processing of all office supplies, alongside maintained supplies inventory
• Distributing home loan packages and answering questions one on one with customer on a daily basis along with entering data using the company software mortgage ware.
• Performed a strenuous project using letter merger and e-mailing for our direct marketing campaign.

Confidential

Administrative Assistant

• Perform difficult and responsible administrative and legal work as an executive assistant for the attorneys including filing, answering telephone calls, and scheduling new appointments, following up on no-shows, and arranging transportation.
• Responsible for handling and greeting all auto accident clients by interviews and filling out office in-takes forms as well as customer needs.
• Assisted, coordinated and reviewed new projects and assignments for the realty property management apartments and commercial houses. Typed critical and confidential correspondences, and maintain an extensive filing system, manually as well as computerized.