Senior Support Specialist Resume Saddle Brook, NJ - Hire IT People

Career Highlights:

Managed a Staff of 15 Programming and Training Staff (Trump' s Castle).
Responsible for Support Infinium HR/PY/FB and Financial Applications. (CYTEC and Trump' s Castle)
Lead project to convert A/R and HR/Payroll applications to Year 2000 compliance (Liz Claiborne).
Developed and maintained all forms coming out of BPCS and Infinium with Streamserve (CYTEC).
Developed reporting tool for HR and payroll using SQL and EXCEL to streamline user' s analysts (CYTEC).
Responsible for Upgrading all Packages from Installation in Test through Implementation in Production (ALL)
Lead Project to Rewrite Casino and Hotel Reservations into a one step process reducing reservation time by 40 % (Trump' s Castle).
Lead Project to Replace Financial Application from RFP to Selection (Trump' s Castle).
Implemented Full Project Lifecycle Methodology for all major Projects (Trump' s Castle).

HARDWARE: IBM AS/400, IBM System/38
SOFTWARE: RPGII/III/400/ILE, CL, SQL/400, INFINIUM, JDE, StreamServe, COBOL, SYNON, VB, JAVA, COGNOS

EXPERENCE:

9/99 - 10/09 Confidential
Position: Senior Support Specialist in an IBM AS/400 and SQL Server Environment.

Responsibilities include: System Design and Programming in all necessary areas.
Responsible for maintenance and support of Infinium HR/PY/FB systems.
Responsible for maintenance and support of Infinium Financials (A/R, A/P, G/L, Project Mngt.)
Developed and maintained all forms coming out of BPCS and Infinium with Streamserve. These included Invoices, Packing Lists, Pick Slips, Statements, Dunning Letters and Checks.
Developed reporting tool for HR and payroll using SQL and EXCEL to streamline user' s analysts.
Developed Interface between Kronos Time and Attendance System and Infinium Payroll.
Responsible for Bank interfaces to and from Payroll, A/P and A/R systems.
Developed several HR reports using Cognos.
Responsible for Interface between BPCS and Infinium.
Interfaced with other user departments.

7/96 - 9/99 Confidential
Position: Senior Application Designer in an IBM AS/400 and HP9000 Environment.

Responsibilities include: System Design and Programming in all necessary areas.
Lead project to upgrade from JDE release 5.2 to release 7.3.
Lead project to convert A/R and HR/Payroll applications to Year 2000 compliance.
Installed JDE Fixed Asset System.
Responsible for Maintaining A/R, A/P, G/L and Credit Management Systems.
Developed interface between A/R and Credit systems to Unix Based Demand System.
Supervised Staff of 3 (AS/400 Programmer, PC Programmer, Computer Operator).
Interfaced with other user departments.

4/86 - 6/96 Confidential
Position: Systems Development Manager in an IBM AS/400 Environment.

Responsibilities include: System Design and Programming in all necessary areas.
Project Manager for the Human Resources/Payroll System(Infinium)
Establish and maintain all programming standards for the department.
Responsible for the installation and maintenance of Financial Packages.
Responsible for maintenance of Purchasing System (Stratton Warren)
Lead Project to install Micros 2700 Point of Sale System.
Responsible for maintaining Hotel Reservation and Accounting System.
Lead Project to Rewrite Casino and Hotel Reservations into a one step process.
Supervised the activities of outside consultants for the Point of Sale and Phone System Interfaces.
Lead Project to develop a new Time and Attendance System (Both software and hardware).
Developed a List Management Marketing Mailing system.
Developed a Kiosk based point display system for customers.
Lead Project to Replace Financial Application from RFP to Selection.
Implemented Full Project Lifecycle Methodology for all major Projects.
Educated programmers on advanced techniques to improve system performance.
Supervised a team of Programming (AS/400 (10) and PC (2)) and Training personnel (3).
Interfaced with other user departments.

5/81 - 4/86 Confidential
Position: Project Manager.

EDUCATION: HUNTER COLLEGE

B.S. in Computer Science
Special emphasis in Computer Languages and Statistics.
Courses: Computer Science

REFERENCES AVAILABLE UPON REQUEST