Data Entry Clerk Resume Saint Paul MN - Hire IT People

Summary of Qualifications

Administrative professional seeking to advance into the customer service field; over ten years of experience performing data entry and bank operations; Recently completed a Call Center Training program which focused on overcoming objection, building rapport with customers, conflict resolution, and telephone etiquette; Able to 10 key over 10,000 KSPH and type over 60 WPM; Proficient in Microsoft Office and general office duties including faxing, scanning, copying, filing, and shipping; Fast learner with the strong ability to multi-task effectively;

Work History

Data Entry Clerk II 4/2008 - 11/2010
Confidential, St Paul, MN

Entered data in the Opus32 system and various other databases for insured files
Performed quality checks of previously entered data through proof reading
Helped and assisted daily tasks of Supervisor

Operations Processor II 10/2000-11/2007
Confidential, East Hennepin, MN

Verified and released collateral loan documents within the internal system
Processed mortgage default information and provided documents to supervisors
Assisted general office and daily tasks of supervisor/manager
Achieved Service Excellence during fourth quarter of 2003 and was rewarded on several occasions with the "On the Spot Award" for quick completion of tasks

Education

MA, Public Personnel Management
Customer Service/Call Center Certification

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Data Entry Clerk Resume

Saint Paul, MN

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