PROGRAMMER, LEAD ANALYST & SOFTWARE ENGINEER

Highly accomplished Programmer and Lead Analyst with 20+ years of demonstrated achievements in delivering superior service, technological and operational improvements for multimillion-dollar companies and clients. Results-driven professional known for successfully leading/building teams to impact operational capability, database management and critical processes. Creative problem solver, team mentor and communicator with a proven ability to develop cutting-edge approaches to resolve issues, capitalize on emerging technologies and design effective database solutions.

Problem Solving | Data & Design Relationships | Application Infrastructure | Customer Relations
Program Development | Team Building, Leadership & Mentoring | Emerging Technologies
Cost Control | Project Management | Programming & Analysis | Business Requirements
Pharmaceutical Applications | Information Technology Development & Deployment

PROFESSIONAL EXPERIENCE

Confidential, Portland, Oregon | 2005 to Present
Senior Programmer/Analyst

Provide leadership for system conversion project converting Group Facts mainframe membership application and added ad hoc programming to FACETS client-server package. Develop methods to manage primary functional project areas, extracting data from legacy files, transforming it to match new environment and loading the data onto new system. Create innovative processes to repair problems as they are encountered while transferring load. Coordinated file conversions to Pharmacy Benefit Manager, MedImact MDI program and installed E*Enroll Application interface.

Specific Accomplishments:

• Led high value pharmacy application project implementing Medicare Part D Benefit, completing project by January 2nd.
• Elevated company market presence and footprint by successfully completed Medicare project, receiving national media attention.
• Optimized operational capability by guaranteeing that all ad hoc requests are completed as soon as possible.
• Served as point person on all last minute requests and conversions for company.

Confidential, Lake Oswego, Oregon | 1996 to 2004
NOTE: Identical position with Pacific Crest (2004 to 2005)
Project Lead (2001 to 2004)

Spearheaded mainframe-to-client server conversion for customer, converting major subsystems for invoicing, orders and financials. Devised temporary fixes to convert systems on mainframe application to new client-server application until final conversion. Transitioned table of contents service from VSAM to DB2 by converting files to tables and reprogramming systems to utilize DB2 tables. Created VB6 application to access and update table maintenance history log.

Specific Accomplishments:

• Directed redesign of Remote Input Process project on access, a LAN/PC-based application to maintain customer profiles.
• Enhanced company services and market reach by leading Historically Disadvantaged Institutions Project for universities in South Africa.
  

Supervisor, Confidential (1999 to 2001)

Directed day-to-day actions of 4-person team of programmers/analysts delivering techno-graphical services supplementing book orders for customers. Developed strategies to recruit high value personnel and best possible job performance. Collaborated with senior management to provide status reports on customer requests while managing team interface with internal customers.

Specific Accomplishments:

• Ensured continued functionality of EDI software during Y2K changeover by recruiting superior personnel at a low cost to company.
• Maximized company productivity by ensuring best personnel were on staff and replacing underperforming resources.
• Increased customer service levels by eliminating back log of customer requests and reducing active list.
• Created enhancement for TOC application allowing company to receive TOC records to upgrade existing files.

Project Lead/Senior Programmer Analyst (1996 to 1999)

Early Career (details on request):

Programmer Analyst, Confidential, (1984 to 1996)

FORMAL EDUCATION

Associate of Science, Computer Programming

PROFESSIONAL TRAINING

Visual Basic 6 | .NET | JAVA | Access | Crystal Reports | SQL

TECHNICAL SKILLS

COBOL | CICS | EASYTRIEVE | VSAM | VM | DOS/VSE Environments | DOS/MVS | TSO/SPF | CMS | PANVALET | Intertest | SyncSort | FTP | DB2 Databases

Dear Hiring Manager / Recruiter:

If your organization is in need of a Programmer, Lead Analyst or Software Engineer with a proven track record of service, technological and operational improvement for multimillion-dollar companies and clients, please review the enclosed resume. With extensive skills honed over 20+ years of database analysis, technological enhancements and troubleshooting leadership, I am sure to be an asset for your company.

My talent for leading teams to develop customized database solutions while capitalizing on cutting-edge technology consistently leads to dramatic improvements in productivity, accuracy and efficiency while significantly reducing turnover/costs. I am a quick learner, creative problem solver, communicator and planner with a true understanding of what makes a successful business and valuable client communications/relations expertise.

Some of my most notable accomplishments for include:

• Leading a high value pharmacy application project implementing Medicare Part D Benefit, completing project by January 2nd for ODS Insurance;
• Elevating company market presence and footprint by successfully completed Medicare project, receiving national media attention for ODS Insurance;
• Directing a redesign of Remote Input Process project on access, a LAN/PC-based application to maintain customer profiles for Blackwells Book Distribution;
• Enhancing company services and market reach by leading Historically Disadvantaged Institutions Project for universities in South Africa for Blackwells Book Distribution;
• Ensuring continued functionality of EDI software during Y2K changeover by recruiting superior personnel at a low cost to company for Blackwells Book Distribution.

Seeking to provide your company with the same high quality services as those mentioned above, I would like to speak with you to further discuss the possibility of contributing to your organization’s success. Please contact me at your convenience to arrange an interview. Thank you for your time and consideration. I look forward to talking with you soon.

Sincerely,