Summary

Jack of all trades, master of each when required. Seeking new challenges where strong analytical and innate technical abilities can help the world in some way.

Over 15 years of experience with CRM and Siebel Business Applications, last 6 years focused on Siebel Clinical CTMS

skills Languages/Technology

Proficient in: Siebel 98-8.2, Microsoft Visual Basic, C , Oracle RDBMS 9i/10g/11g/12c, Microsoft SQL Server, Microsoft Windows Server, Sun Solaris, Linux, JavaScript, IBM DB2, Sybase, MySQL, PostgreSQL, Active Directory LDAP, Genesys Dialogic CTI Siemens/Avaya, IIS Apache, Web Services, XML, PHP, Salesforce.com

Familiar with: C , Java, ASP, HTML5, CSS3, Network Security, Informatica, OBIEE , Salesforce.com, iOS Android apps

Professional Experience Founder, Developer

Confidential

• Developing Siebel 8.2 Open UI accelerator customizations for Real Estate industry vertical Siebel Application.
• Designed system with interfaces to public tax data, database holds records for all parcels in NJ.
• Open UI customization includes geocoding and maps, other custom presentations, login page, mobile interface optimization, custom tile views, and site branding.
• CTMS Practice Lead / Manager

Confidential

Manager of Global Siebel Architecture Technology

• Performed all aspects of data, business, and UI layer configuration customization on various platforms.
• Performed Server installation, tuning, maintenance, administration, and upgrade/migration on various platforms.
• Directed implementations of Siebel Clinical for pharmaceutical companies and CRO's worldwide.
• Led team of 3-4 analysts and developers responsible for translating business requirements into quality design specifications.
• Designed and developed innovative Easy CRA Trip Reports app available on the Salesforce.com AppExchange, using PHP and Adobe FDF.
• Pioneered data integration approach for real-time display of safety data Argus formerly AERS in CTMS.
• Designed and developed ADORAsynch product for synchronization of Active Directory users' passwords with Oracle RDBMS, allowing single sign-on for Oracle RDC through a Juniper portal.
• Conducted on-site CTMS end user and administrator training at Samsung Medical Center in Seoul, South Korea, and at TRIO in Paris, France, and Edmonton, Canada.
• Speaker at the annual Oracle Health Sciences User Group conference in 2009, 2010 2011
• Managed partner relationships with Oracle Platinum Partner , Microsoft, Citrix, Salesforce.com, and data center provider Cervalis.
• Coordinated modifications to the GSA schedule 70 contract adding services and products under SIN 132-51 and 132-32.
• Authored and submitted proposals to various Federal, State, and Local government agencies and groups through GSA eBuy, for projects ranging from resell of software to custom development of an explosive ordinance database application.
• Managed all internal servers including corporate website.
• Coordinated physical move of of the internal systems housed in Cervalis data centers from Totowa, NJ to Wappingers Falls, NY to support disaster recovery measures.
• Converted internal servers' storage resulting in a cost-neutral 450 increase of available space.
• Built internal Siebel 8.1 system with OpenUI upgrades applied, managed customizations for demonstrations and pre-sales engagements.
• Designed system architecture and installed environments for Siebel Clinical 8.0.0.2.
• Managed and developed extensive customizations to Trip Reports, introduced eSignature, wrote data extracts for external analytics.
• SIRO ClinPharm -, Confidential Siebel Consultant
• Architect approving design and development approach.
• Reviewed code and assisted in troubleshooting and product release.
• Warner Chilcott - Confidential Siebel Consultant
• Engaged in Pre-Sales and Sales demos to secure contract.
• Developed real-time SAE integration solution for Siebel AERS, and other customizations.
• Translational Research in Confidential - Confidential AB, Confidential Lead Developer/Project Manager
• Designed architecture and installed environments for Siebel Clinical 8.1.1.2.
• Developed extensive customizations to Site Visits, Subject Visits, and Study Budgets.
• Wrote application in VBA/Excel for tracker spreadsheet loading/synchronization.
• Conducted on-site training for administrators and developers.
• Wrote Windows DLL in C for Active Directory and Oracle DB password synchronization.
• Implemented smart data integration for Subject schedules between Oracle Clinical Siebel Clinical.
• o Samsung Medical Center - Confidential Project Lead
• Designed architecture and installed environments for Siebel Clinical 8.1.1.5 in English and Korean languages.
• Developed customizations and conducted on-site User and Administrator training in Seoul.

Principal Consultant

Confidential

• Design and integration lead for Siebel 7.8 Sales and Pharma, legacy data loads 8 month engagement.
• QA Manager, Mercury QTP 2 month engagement.
• Volunteer Professor Personal Computing

Confidential

• Designed and taught personal computing skills curriculum for residents and visitors, including: Basic PC hardware troubleshooting, Microsoft Windows and Microsoft Office, web page authoring, and visual basic programming.
• Mean pupil score on final examination: 98 avg. 14 students per 16 week class
• Lead Technical Consultant
• Confidential
• Configuration and maintenance of Siebel 7.8 Pharma Windows / Oracle
• Led team of 3 developers and 1 DBA, pharmaceutical sales force services management
• Creation of various client/server solutions VB / Java / ASP / C / Korn shell

Lead Software Engineer

Confidential

• Installation, configuration, and maintenance of Siebel Server Software 98-7.5, UNIX/Windows
• Development Lead for Siebel Enterprise Call Center Sales Applications
• Solaris 2.6 - 2.9 and Windows 2000/2003 administration
• Integration and development for Genesys telephony middleware 4 loc - Siemens Avaya PBX
• Creation of web real-time Genesys Call Center statistics monitor and LED hw display interface
• Smart call routing strategies across multi-loc environment develop Genesys VTO objects
• Hardware specifications for all Enterprise Systems applications
• Design and development of custom legacy data interfaces vb/korn shell/db2connect/ms dts/sql
• Configuration of Resonate and F5 network load balancing
• Design and implementation of custom programs external to Siebel vb/vba/c /java/web
• SQL Tuning and IBM DB2 Administration
• Implementation of Noetix Views / Noetix QueryServer
• Design and development of inbound responsive email handler for customer marketing feedback
• Member - Thomson Enterprise Systems Advisory Board 2002-2005

Senior Programmer

Confidential

• Multiple Siebel Sales Call Center implementations from Siebel 98 Version 4
• Wrote release scripts and proctored sales training for large clients in various locations nationwide
• Developed data interface programs for Lotus Notes