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Senior Commission Specialist Resume

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Tampa, FL

SUMMARY:
Motivated, detailed oriented professional, with MBA and more than 5 years of diverse experience, managing and completing projects accurately, efficiently and on time. Recognized by supervisors, peers and professors for team contributions, exceptional critical-thinking and desire for continuous learning and development.

Key Skills:

  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
  • Proven ability to initiate tasks and follow through to completion.
  • Results oriented team player.
  • Self starter – works well with little or no supervision.
  • Strong communication and interpersonal skills.


PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL2006-2010
Senior Commission Specialist - Managed compliance information and commission payments for brokers.

  • Calculated, adjusted, and processed commission payments for sales personnel and brokers, increasing accuracy and efficiency.
  • Reconciled payment discrepancies, decreasing errors and improving customer satisfaction.
  • Implemented tracking queries to provide supervisor monthly metrics, facilitating oversight.
  • Researched and validated broker’s state insurance licensing status to ensure compliance.
  • Analyzed and determined necessary adjustment of commission percentages.


Confidential, Tampa, FL 2004–2006 
Customer Service Assistant – Prepared statements and processed debit payments for customers.

  • Processed electronic debit payments and invoices from customers globally.
  • Analyzed bills of lading and other confidential documents for distribution within the company.
  • Reviewed and summarized miscellaneous reports and documents.
  • Reconciled reports and provided outstanding customer service to individuals.

Confidential, Saint Leo, FL 2001–2004 Student Assistant – Student Advisor to Vice President of Academic Affairs.

  • Prepared reports and analyzed faculty files for accreditation committee.
  • Coordinated faculty and student meetings.
  • Organized files for business meetings.

EDUCATION: Master of Business Administration/Management,
Bachelor of Arts in Business Administration/International Business,
Suffolk University, Madrid, Spain 
Study Abroad Program

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