Senior Commission Specialist Resume
Tampa, FL
SUMMARY:
Motivated, detailed oriented professional, with MBA and more than 5 years of diverse experience, managing and completing projects accurately, efficiently and on time. Recognized by supervisors, peers and professors for team contributions, exceptional critical-thinking and desire for continuous learning and development.
Key Skills:
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
- Proven ability to initiate tasks and follow through to completion.
- Results oriented team player.
- Self starter – works well with little or no supervision.
- Strong communication and interpersonal skills.
PROFESSIONAL EXPERIENCE:
Confidential, Tampa, FL2006-2010
Senior Commission Specialist - Managed compliance information and commission payments for brokers.
- Calculated, adjusted, and processed commission payments for sales personnel and brokers, increasing accuracy and efficiency.
- Reconciled payment discrepancies, decreasing errors and improving customer satisfaction.
- Implemented tracking queries to provide supervisor monthly metrics, facilitating oversight.
- Researched and validated broker’s state insurance licensing status to ensure compliance.
- Analyzed and determined necessary adjustment of commission percentages.
Confidential, Tampa, FL 2004–2006
Customer Service Assistant – Prepared statements and processed debit payments for customers.
- Processed electronic debit payments and invoices from customers globally.
- Analyzed bills of lading and other confidential documents for distribution within the company.
- Reviewed and summarized miscellaneous reports and documents.
- Reconciled reports and provided outstanding customer service to individuals.
Confidential, Saint Leo, FL 2001–2004 Student Assistant – Student Advisor to Vice President of Academic Affairs.
- Prepared reports and analyzed faculty files for accreditation committee.
- Coordinated faculty and student meetings.
- Organized files for business meetings.
EDUCATION:
Master of Business Administration/Management,
Bachelor of Arts in Business Administration/International Business,
Suffolk University, Madrid, Spain
Study Abroad Program
