Summary

IT professional with background in directing IT staff in strategy, implementation plans, standards/ procedures/ ITIL and system controls, the on-time within budget execution of project plans and day to day support. Experienced in ERP/HR/Payroll application systems design, development, implementation and support management in addition to experience in infrastructure development/ support management. Application systems arena knowledge enhances expertise in infrastructure area by understanding criticality of the various systems and applying proper priorities as well as ensuring proper system controls. Developed and have contributed to numerous IT strategic plans for short term and long direction. Eighteen years of infrastructure expertise implementing, upgrading and supporting Oracle E-Business ERP/HR/Payroll and Oracle database.

Application system expertise in the following:
GL, AR, AP, FA, HR, Payroll, Inventory, PO, MRP, WIP, Tax, Order Management, Budget Forecasting/Management, Shipping/Receiving, Contracts, Document Management, Information Warehousing and executive reporting using several SDLC methodologies over the years.

Infrastructure expertise in the following:

• Chief Architect
• Tool Evaluation and Implementation
• Application System Technical Evaluation, Implementation and Support
• Project Management
• Database Design, Implementation and Support
• Hardware Evaluation and Implementation
• Vendor Management
• System Controls and Monitoring
• Standards and Procedures
• Change Management
• Budgeting
• Performance/Capacity Planning
• Security
• System Backup / Disaster Recovery

Professional Experience

Confidential,
Texas 2007 - 2008

Manager of Database Administration and Applications Infrastructure
Directed the global database (75) and applications (350) environments/tools with staff in Europe, Asia Pacific and US supporting several global Enterprise Resource Planning (ERP) systems and HR / Payroll (primarily Oracle E-Business Suite).

• Co-developed the strategy for global ERP consolidation using Oracle’s E-business suite systems and the early stages of implementation by providing the architecture design and support of site transitions. Designed new ERP environment in Oracle database 10g with Oracle ERP E-Business suite 11.5.10 running on a two node Oracle RAC cluster using ASM file systems. Architected the infrastructure design for the ERP system to be transitioned from Linux to Solaris on SUN M9000s/M8000s.
• Established procedures for space management, monitoring and major improvements in availability through ETIL controls, change management, problem management, 24x7x365 on site/on call support, database architecture changes and system tuning which improved overall system performance and availability from the 80% range to upper 90’s. Also, implemented several performance improvements in the Oracle E-Business Suite to the Application Object Library, Concurrent Managers, Web services and through patching. Supported upgrade of E-Business suite from version 9 to version 11. Provided cloning support for 10 test and user acceptance test environments.
• Supported an international application development group for change requests, help desk tickets and new implementation projects. Maintained Sox compliance and audit compliance.
• Completed the multi-state move of the primary operational data center (250 UNIX and Windows servers, 350 application systems, 75 databases). Outsourced to new site operated by an infrastructure management service.
• Maintained systems on Unix/Linux on Sun, AIX on IBM and HP-UX on HP equipment. Managed Oracle databases ranging from version 7 to 10gR2 and Oracle E-Business suite v9-11.

Confidential,
Plano, Texas 1983 - 2007

Senior Manager of Database Administration & Applications Infrastructure, 1998 – 2006 (8 Years)
Managed a staff of up to 22 DBAs and application infrastructure administrators. Directed database designs, installations, tuning, upgrades and tools; application tool evaluations, installations and support; application software evaluations, installations, tuning and patching. Maintained Oracle Applications Application Object Library, print management, UNIX environment, Information Warehouse and disaster recovery. Administration of personnel, projects, vendors, and budgets ($10M).
Senior Manager of Database Administration & Applications Infrastructure (Continued)

• Designed, implemented and managed infrastructure environment for Oracle 11i ERP E-Business Suite system, Financials, Manufacturing and Order Management, across all of Alcatel US (15,000 system users). Provided support for major upgrades and day to day maintenance.
• Implemented high-quality monitoring systems and controls which increased system availability from 92 percent to 99.98 percent in a non-high available (non-Oracle RAC) environment.
• Implemented standards/procedures, intelligent monitoring/controls, change management, help call center and security across the infrastructure environment.
• Interfaced closely with the Oracle database VP, Oracle ERP E-Business VP, design teams and center of excellence staff to improve critical database and ERP performance, quality and tools. Influenced several improvements in the Oracle products. Met with presidents and vice presidents of SUN, Fujitsu, EMC, Hitachi, Quest, etc. to improve the critical system environments, quality and tools.
• Implemented a system environment for Information Warehousing and end user reporting with 24 hour availability to support global customers/end users. Majority of the data extracted from the E-Business Suite systems.
• Supported a 2 hundred plus applications staff members ensuring timely implementations with consideration of project schedules to implement the infrastructures for 350 application systems.
• Managed team for Oracle 9i RAC installations for a business division’s high availability requirements for product software installations and technical support at customer sites globally (Japan, Taiwan, Cyprus, Austria, Italy, Mexico, Canada, Spain). Provided technical expertise to engineering for databases designs, data center designs, project plans and customer trouble shooting for both UNIX and Windows environments. Used Mercury testing tools for development of test plans and consistence Windows server implementation.
• Implemented Oracle E-Business suite systems for Japan division. Later transferred system to Australian team.

Senior Database Analyst, 1991 - 1997
Primary DBA for Oracle Applications E-Business Suite installation and maintenance.

• At DSC, an early Oracle ERP E-Business suite customer implemented the Oracle V9 and V10 ERP System, Financials, Order Entry and Manufacturing systems. Implementation was completed in 1996. Being a part of the Beta program install and upgraded the Oracle E-Business suite of applications at least 25 times.
• Received extensive training from Oracle on the internal workings of the Oracle database and Oracle E-Business suite installer and Applications Object Library which is the core setup and controls for the Oracle application systems.

Strategic Planner, 1989-1991
Responsible for software and hardware evaluations and recommendations. Development of a one year and five year strategic IT plan across all areas within IT. Worked closely with the various departments within IT to develop strategy documents.
Confidential,
Company moved all IT support from US to Canada.

Prior positions include: Manager of Strategic Planning / Productivity (2 Years), Financial Systems Manager (6 Years), Manufacturing System Manager (5 Years), Systems Analyst/Programmer (4 Years)

Technical Environments

Hardware: Sun E10000s, Several E6000s, E4500’s and E4000’s, Compaq Windows Servers,
3 HP Windows Servers, Sun 4200s, 4600s, M9000s and M8000s and various IBM and
HP servers, Hitachi SAN, EMC SAN

Software: Oracle ERP E-Business Suite 9-11i (Financials, Order Management, Manufacturing, Project Management, Configurator), Oracle HR/Payroll, Cyborg HR/Payroll, Siebel, Matrix, Sun Solaris V6-9, AIX, HP-UX, Veritas, Windows Server, Oracle Database Versions 7 through 10g, Oracle RAC, Oracle Forms, ASM, SQL, SQLPlus, PLSQL, Oracle Reports, Designer/Developer 2000, Quest SQLab, Shareplex, Vista Plus, Iwatch, Spotlight, Live-Reorg, Space Manager, Oracle Web Server, Oracle Forms Server, Oracle 10GAS, Oracle OID, Concurrent Managers, Oracle Express, Cognos Tools, SQL Server, ReportWriter, Discoverer

Education
University of North Texas - BBA, Computer Systems and Management Science