Summary of Qualification

• 16 years Active Directory Domain Services Window Server 2003, 2008 R2, 2012 R2 in implement, administrate, maintain, integrate supporting medium to large networks.
• 14 years extensive experience in supporting Exchange Server platforms 2003, 2007, 2010 and 2013.
• 10 years Information Assurance working experience, firewalls, security platforms suites, vulnerability assessment/mitigation resolution and other security network devices.
• 10 years of network experience with CISCO switches, cable plants, network protocols and network devices.
• 5 years virtualization administrate, configure, supporting VMware and Hyper-V products supporting server hardware and software for medium to enterprise level IT infrastructures.
• 3 Years working experience in storage administration with NETAPP and EMC storage.
• 1.5 Year working experience in LYNC 2013 design, implements, install, configure, and administration.

Career Experience

Confidential

• Maintained all aspects Active Directory Domain Services to include implement, configure, manage and support Windows 2008R2/20012/2012R2 data center server farms across multiple networks and remote sites with over 500 virtual and physical servers.
• Implementation, installation, configuration and administration Exchange 2010/2013 clustering/NLB, Exchange DAG, Microsoft Outlook Web Access support to over 10K mailbox users.
• Design, implement, install, configure and administrate LYNC 2013 servers and infrastructure for Instant Messaging IM , Presence, Persistent Chat, and Conferencing and to over 3000 client users.
• FIM 2010 R2, implement, install, configured and administrate Self-Service Password Reset SSPR , Global Address List Sync, and User Group automated management services for over 25K users.
• Manage, install, configure, and support SCCM 2007/2012R2 Imaging, software packing and patch management across multiple networks with over 15K client and server systems.
• Support virtual infrastructure installation and configuration VMWare ESXi 4.1/5.0 and HYPER-V host, using management software VCenter and VMM to build, configure manage and support virtual servers and infrastructure.
• CISCO IronPort Email Security ESA and Web Security appliance WSA , DISA/DOD STIG, Retina Vulnerability scanner.
• Blackberry Enterprise Server/Smartphones 200 devices and XEN Mobile Manger for Samsung Galaxy smartphones and Tablets 50 devices user account management, device installation/configuration, and email services.

Confidential

• Implementation, design, and COI/ROI projects to include installation, configuration, administration, troubleshoot, upgrade/patching and security for WSUS 3.0, IIS 7.0, Windows 2008 R2 and Exchange 2010 in a physical and virtual clustered server environment.
• Data Storage Administration: performed both TIER 2/3 level systems data storage support in administration, provisioning, installation, configuration, operations, and maintenance for NETAPPS hardware filers, disk array shelves and ONTAP 7.3/8.1 software.
• VMWARE Administration: Perform TIER 2/3 support for hardware and software requirements for properly maintaining the organizations virtual environment infrastructure, VM host and VM servers virtual administration, configuration, installation, and troubleshooting for VCenter 4.1,Vclient, ESXi servers.
• Network Administration: TIER 1/2 support implementation and design projects as required build, configure, install, and maintain varies network equipment to include CISCO Layer-2 switches, network encryption devices, IP management and CAT/FIBER cable plants.
• Information Assurance: Provide TIER 1/2 solution support for both network and systems security baselines installation, configuration and administration for client/server host and network security suites Antivirus, Firewall and IPS/IDS etc , perform systems security evaluations and mitigation support using various security tools and deploying group policies and security scripts.
• Software/hardware build standardization solutions, system testing and image build deployment solutions, data backup and restore solutions.

Confidential

• Maintain, troubleshoot, install and support physical virtual clustered server environment to include VMWARE ESXi 4.1, Window 2003/2008, EXCHANGE 2003/2007, SCCM 2007, Blackberry Enterprise 4.1 and SME-PED APRVIA server products.
• Maintain and support NETAPP and DATADOMAIN data storage equipment to include BACKUP EXEC and NETAPPS backup software for data storage, backup and restoral.
• Maintain CISCO VPN Router/client infrastructure installed, configured, and troubleshot client systems for traveling VIPs and senior staff in providing secure and reliable connection into the organizational network.
• Provide VTC configuration, installation, operation, and troubleshooting support to include TANBERG desktop, conferencing equipment and MOVI software included coordinating conference calls for VIPs and senior staff members and TMS administration.
• Responsible for supporting and maintaining network infrastructure to include various CISCO network switches and routers, cryptographic equipment KIV-7, TACLANE KG-175 and KG-715D along with supporting all cable requirements for FIBER and UTP/STP cable plant.
• Responsible for installations, configuration, and troubleshooting for all VIP and Staff 35 Blackberry and 12 SME-PED GD Sectra Edge Smart Phone devices.
• Performed security system reviews using DISA Gold standard DVD's and RETINA network vulnerability tool for ensuring all vulnerabilities were identified, evaluated, and corrective software patches or upgrade mitigation fixes were applied.

Confidential

• Performed critical system administrator role supporting seamless overall operational availability for the enterprises datacenter 100 server farm stretching across two remote sites in Germany and the United Kingdom supporting 4 different network security enclaves directly providing data services to over 3500 US Armed Forces Europe operational units and commands throughout the European and African theaters.
• Created several standard operating procedures providing organizational guidance and technical procedures in resolving and addressing customer issues.
• Coordinated and directed all major power outages or other incidents impacting datacenter operations in providing critical business and operational data services to customer with minimal down-time.
• Managed the patch management program ensuring all servers were 100 comply with all security software baselines and IT polices.
• Incident Managed proper work flow and assignment of customer reported enterprise INCIDENTS as Queue Manager using SIEBEL trouble ticketing system to workforce, ensuring proper balance of assigned work load with proper response time in resolving.