Recruiter

To obtain a recruiting position that provides full support in identifying, recruiting and pre screening various levels of professionals to ensure value creation within the hiring process and meet the business objectives of the organization.

Core Expertise

• Possess excellent general knowledge of the human resource principles, theories and concepts
• Comprehensive knowledge of various recruitment and sourcing strategies
• Result oriented with excellent negotiation and communication skills
• Skilled in handling and maintaining confidential and sensitive information
• Possess excellent problem solving and networking skills
• Ability to work collaboratively in a fast paced working environment

Professional Experience

Confidential

Loss Control Associate 2

• Provide support to customers through accounting operations including accounts payable and receivable, loan transactions, assessing, managing and providing financial counseling to address individual business objectives. Prepare financial reports and statements research accounting, auditing and financial reporting requirements perform account analysis work with financial management and internal controls program staff on the annual financial statement audit. Ensure quality standards are in line with company and regulatory process and procedures.
• Assisted Managers in sourcing and interviewing 43 applicants for employment with a hiring and retention ratio of 100 over two years.
• Design, develop, and maintain training materials for new dialer campaigns, which outlined strategies, processes and procedures. Facilitate training for newly hired offshore collection representatives.

Confidential

Senior Delinquency Control Team Lead

• Examined, verified and processed payments of invoices according to contractual agreements and vendor statements, purchase orders, and in accordance with the appropriate policies and procedures for prepaid and fixed assets. Initiated repossession or sale of collateral determined by value and condition. Initiated packet for suit determinate upon assets. Provided financial counseling and controlled delinquency on consumer loans to prevent charge off losses by assisting members, offering loan modifications and refinances. Implemented team member development courses and policy change updates.
• Assisted Managers in sourcing and interviewing 306 applicants for employment with a hiring ratio of 98 and retention value of 91 over four years.
• Developed guiding principles for employee relations and a comprehensive mentorship program that facilitated consistent employee on boarding and engagement. Increased employee satisfaction from 72 to 93 in one year.
• Recognized for superior performance in processing legal suits and repossessions while remaining over 95 compliant within company standards and maintaining losses under goal of 1.2 million.

Confidential

Front End Customer Service Supervisor

• Managed customer and employee relations including workforce planning, staffing, recruiting and selection. Developed job descriptions conducted pre employment testing, applicant interviews, checked references and negotiated salaries and compensation. Provided leadership, coaching, counseling, training, and evaluation for 28 employees to include temporary staffing. Designed and implemented new projects, policies and procedures to ensure staffing, resources and operations were aligned to the effective achievement inventory control, product placement and merchandising.
• Identified qualified candidates by attending job fairs and participating in Gap Inc. National Hiring Day.
• Created and implemented a local online presence, increased sales by 33 in six months.

Confidential

Student Supervisor Sourcing and Recruiting

• Career Progression: Jr. Recruiter, Sourcing Specialist
• Collaborated with hiring managers regarding intake process skills assessment, job fit recommendations, recruiting strategies and processes, interview techniques, salary recommendations and compensation offers. Posted positions on various internet recruiting sites to attract qualified candidates for specific requisitions. Reviewed resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements, coordinated the scheduling and logistics of all interviews between candidates and hiring managers, interviewed candidates to include behavioral based interviewing techniques and made recommendations to the hiring managers. Organized, lead and documented post interview debrief/feedback and post mortems with interview teams and candidates. Maintained current knowledge and expertise of recruiting industry trends and techniques for a competitive advantage in attracting qualified candidates through association memberships and webinars.
• Exceptional full cycle recruiting and selection, key performance indicator of 82 under 45 days with measurement from position posting to offer generation. One year employee retention rate of 96 .
• Managed up to 25 requisitions at any given time while exceeding key performance indicators.
• Created and fostered professional relationships to develop an effective pipeline of diversified key talent, potentially available for immediate hire as succession planning needs dictated.