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EXPERIENCE

Confidential

Educate departmental stakeholders on quality metrics
Manage and lead quality management data staff during regular manager's leave of absence
Mentor and train coworkers on quality information systems and analysis
Lead project teams of analysts for various ad hoc assignments
Identify issues of concern based on statistical quality analyses and contribute to related quality improvement projects
Present analyses and recommendations to all levels of clinical and administrative staff, including CEO
Forecast financial implications of Value Based Purchasing and recommend areas for focused improvement
Manage implementation of institution-wide electronic quality indicator dashboard as System Administrator
Contribute analyses and recommendations to interdisciplinary quality improvement projects finalist for Interdisciplinary Team Award for analyses and insights contributed as part of Surgical Site Infection Reduction Team
Update and maintain Quality Management intranet site and quality information on hospital internet site
Research appropriate external benchmarks to evaluate quality data against other similar hospitals

Confidential

Managed patient scheduling and coordination of care in a fast-paced physician's office
Trained, evaluated, and offered constructive feedback to new staff as a mentor

Confidential

Took charge of Field Day, an employee wellness event attended by more than 50 participants
Translated information for community health screenings into Spanish for Spanish-speaking participants, improving quality of screenings

TECHNOLOGY AND LANGUAGE SKILLS

Computer: Proficient in MS Office Suite Excel, Word, PowerPoint, Outlook, Visio , statistical software SAS , report writing software Crystal Reports, Business Objects , medical coding software 3M , website development software Red Dot , and risk adjustment software Comparion
Languages: Fluent in Spanish and Hebrew