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Housekeeping Resume

New York, NY

SUMMARY:

Enthusiastic and career - minded student seeking position in the hotel industry. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; if needed, will complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by supervisors.

RELEVANT SKILLS:

Microsoft Office, Outlook, Windows 7, XP, and Vista

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Housekeeping

Responsibilities:

  • Respond promptly to requests from guests and other departments.
  • Fill cart with supplies and transport cart to assigned area.
  • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
  • Replace guest amenities and supplies in rooms.
  • Replace dirty linens and towels with clean items.
  • Make beds and fold towels.
  • Clean bathrooms. Remove trash, dirty linen, and room service items.
  • Check that all appliances are present in the room and in working order.
  • Straighten desk items, furniture, and appliances.
  • Dust, polish, and remove marks from walls and furnishings.
  • Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).

Confidential, New York, NY

Lobby Attendant

Responsibilities:

  • Clean public and employee restrooms and showers.
  • Clean glass in public and employee areas.
  • Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment.
  • Dust surfaces in assigned area.
  • Empty trash containers, ashtrays, and ash urns in public areas into proper containers.
  • Inspect condition of furniture for tears, rips, and stains and report damages.
  • Clean and maintain lights.
  • Post caution signs to limit traffic when necessary.
  • Contact other departments directly for urgent repairs.
  • Respond promptly to requests from guests and other departments.
  • Identify and report preventative or other maintenance issues in public and guest areas.

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