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Call Center Representative Resume

SKILLS:

Customer Service (Less than 1 year), Organizational Skills (Less than 1 year), RECEPTIONIST (Less than 1 year), RETAIL SALES (Less than 1 year) Customer Service Skills (7 years), Communication Skills (7 years), Organizational Skills (7 years)Call Center (2 years)

WORK EXPERIENCE:

Call Center Representative

Confidential

Responsibilities:

  • Answer phone calls in a polite and professional manner Verify Insurance
  • Enter demographics
  • Book appointments accurately
  • Transfer calls to the correct department

Call Center Representative

Confidential

Responsibilities:

  • Answer phone calls in a polite and professional manner.
  • Gather essential information from callers and dispatch the appropriate first responders to the scene.
  • Receive and respond to a variety of emergency and non - emergency services and complaints.
  • Provided dispatch and communication support services for police, fire, emergency, and related services.

Sorter/Packer

Confidential

Responsibilities:

  • Sorts jewelry articles, such as pins, emblems, rings, and casting patterns for control and inventory purposes.
  • Separates the items by type, size, and style.
  • Counts and records total items in each separate grouping.

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