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Epic Clinical Informatics Principal Trainer Resume

Parkersburg, WV

SUMMARY:

  • Personalization Lab and Optimization Specialist
  • Epic Applications Integration Analyst, Technical Dress Rehearsal (TDR)
  • TED Training for MST Build
  • Learning Home Dashboard (LHD)
  • At - The-Elbow (ATE) Go Live Support
  • M*Modal and Dragon Trainer
  • Trains Voice Recognition Software

TECHNICAL SKILLS:

Microsoft: Access, Excel, PowerPoint, Project, Publisher, Visio, Word

SAP: MM, SD and PM Modules, Project Management 101, Lean Six Sigma Greenbelt

WORK EXPERIENCE:

Epic Clinical Informatics Principal Trainer

Confidential, Parkersburg, WV

Responsibilities:

  • Trained the trainers
  • Physician Personalization and Optimization training
  • Test Scripts team for Confidential /Outpatient
  • Developed Guided Practices, Training Materials, Lesson Plans and Tip Sheets
  • Responsible for writing and editing the training content for end-user training, as well as creating job aids and training documentation for staff
  • Involved in training program development, build technical training environment, oversees classroom training, and update training materials
  • Created new courses from development to implementation
  • Remote support using Epic SUP
  • Uploads and creates links in Learning Home Dashboard (LHD)
  • Trains physicians on how to use Dragon Voice Recognition Software
  • Integration of Dragon into Epic.
  • Assists physicians with Dragon personalization

Epic Clinical Informatics Principal Trainer

Confidential, St. Louis, MO

Responsibilities:

  • PACs integration workflows
  • Trained the trainers
  • Personalization and Optimization training
  • Test Scripts team for Confidential and Confidential
  • Developed Guided Practices, Training Materials, Lesson Plans and Tip Sheets
  • Responsible for writing and editing the training content for end-user training, as well as creating job aids and training documentation for staff
  • Participates in design activities and works with module teams to develop training lesson plans
  • Involved in training program development, build technical training environment, oversees classroom training, and update training materials
  • Created new courses from development to implementation
  • Built, tested, and maintained the Epic training environment in MST, POC, TST, ACEs, PRD
  • Uploads and creates links in Learning Home Dashboard (LHD)
  • Worked with hospital leadership to create and maintain training materials
  • Trains physicians on how to use M*Modal Voice Recognition Software
  • Integration of M*Modal into Epic
  • Assists physicians with M*Modal personalization

Epic Clinical Informatics Principal Trainer / Instructional Designer

Confidential, Wausau, Wisconsin

Responsibilities:

  • Designs, develops, coordinates and conducts training classes and materials for Confidential
  • Secondary Principal Trainer for Stork and OpTime and Anesthesia
  • Audience to include Surgeons, Physicians, Inpatient Nurse, Inpatient Nurse ICU, Dialysis Nurse, Wound Nurse, Medical Receptionist/Unit Clerk, OB Nurse, NICU Nurse, Operating Room Staff
  • Back up classroom trainer for Epic ASAP - Trained Emergency Room Staff in classroom setting
  • Trained the trainer. Trained credentialed trainers on curriculum and workflow; admissions, shift assessments, flow sheets, postpartum, triage, readmit, discharge, grease boards, toolboxes, etc
  • Upgrade, Procedure Pass processes
  • Develops training content for classroom as well as guided practices and tip sheets
  • Delivers content clearly and concisely in accordance with established training program objectives and parameters, and coaches and motivates students
  • Coordinates training logistics including room scheduling, catering, equipment, registration and communication, and ensures proper execution of a quality learning environment
  • Collaborated with SMEs to ensure content quality and client expectations are met
  • Works in TXT, TST, POC, ACE, SUP, MST patient Build and assists in migration to PRD
  • Responsible for building, testing, and maintaining the training environment
  • Testing team - Test scripts for Confidential, ClinDoc and Stork
  • Applies adult learning principles in order to accommodate students' different learning needs and styles
  • Go Live ATE Support and post go live support to include classroom training for new employees
  • Updates Learning Home Dashboards (LHD)
  • Supports Epic “current state” users remotely using Epic SUP

Epic Ambulatory/Outpatient Clinical Analyst

Confidential, Fort Mill, South Carolina

Responsibilities:

  • Confidential program clinical analyst
  • Supports physicians and clinical staff
  • Provides optimization and personalization sessions for Community Connect clients
  • Works in TST, POC, PRD and MST to make build changes and modifications
  • Works with Principal Trainers on workflow build
  • Helpdesk support for end users using Epic SUP

Epic Principal Trainer / Instructional Designer

Confidential, Philadelphia, Pennsylvania

Responsibilities:

  • Certified Epic Instructional Designer, Confidential as well as Ambulatory-Outpatient. To include private practice and hospital system affiliated clinics as well as outpatient/same day surgery
  • Trained the trainers
  • Personalization and Optimization training
  • Test Scripts team for Confidential as well as Ambulatory
  • Developed Guided Practices
  • Responsible for writing and editing the training content for end-user training, as well as creating job aids and training documentation for staff
  • Participates in design activities and works with module teams to develop training lesson plans
  • Involved in training program development, build technical training environment, oversees classroom training, and update training materials
  • Created new courses from development to implementation
  • Built, tested, and maintained the Epic training environment in MST to TST to PRD
  • Worked with hospital leadership to create and maintain training materials

Epic Principal Trainer / Instructional Designer

Confidential, Nyack, NY

Responsibilities:

  • Designs, develops, coordinates and conducts training classes and materials for Inpatient Physicians and Nurses as well as Operating Room Staff
  • Delivers content clearly and concisely in accordance with established training program objectives and parameters, and coaches and motivates students
  • Coordinates training logistics including room scheduling, catering, equipment, registration and communication, and ensures proper execution of a quality learning environment
  • Works in TXT, TST, MST Build and assists in migration to PRD
  • Applies adult learning principles in order to accommodate students' different learning needs and styles
  • Project planning, designing and analyzing various programs or software
  • Consults with users and other analysts to identify current operating procedures, define system requirements
  • Patient Build: while developing trainers’ skills via Cookbook to create details of test patients and their various illnesses, principal problem, hospital problems, allergies, history, etc, Scotty, Creation of new patients, etc
  • Go Live ATE Support and post go live support to include classroom training for new employees

Epic Ambulatory/Outpatient Analyst

Confidential, Spartanburg, South Carolina

Responsibilities:

  • Liaison between end users, trainers and build team
  • Current state analysis of hardware to determine future state requirements of Epic
  • Configure printing for all workstations within a facility
  • Testing of all workstations, printers, status boards, paper scanners, barcode scanners and faxing from Epic
  • Builds and test order transmittal routing
  • Assists with coordination and tasks in support of the Epic Technical Dress Rehearsal (TDR) Worked with various specialty area physicians to include: gastroenterologist, pulmonologists, cardiologists, neonatologist, pediatricians and general medicine
  • Current state analysis of hardware to determine future state requirements of Epic
  • Makes modifications and tests Epic build: TST, MST, PRD
  • Helpdesk support for end users using SUP

Epic Credentialed Trainer

Confidential, Greenville, South Carolina

Responsibilities:

  • Epic EMR Credentialed Trainer and Go Live ATE Support
  • Credentialed in Epic Confidential
  • Classroom trainer for surgeons, physicians and nurse practitioners, nursing staff
  • Trained Epic Beacon, Oncology module, cancer staging, chemotherapy training to surgeons, physicians and Oncology Staff
  • Provided at-the-elbow support to end users for 4 weeks during the implementation
  • Liaison between end users, third parties, and Epic implementation staff
  • Assisted with identification of eLearning content specifics as directed by client to assist with training and/or optimization topics during the Epic and Dragon Medical training process

Epic Credentialed Trainer

Confidential, Boston, Massachusetts

Responsibilities:

  • course content planning, classroom planning, classroom instruction, and creation/coordination of all training materials needed for implementation and post go-live
  • Trained physicians, surgeons, hospital staff in ClinDoc, Confidential, Stork modules/applications
  • Trainer for Provider Personalization Labs, allowing inpatient and Ambulatory/Outpatient providers to customize their Epic profile, resulting in maximum utilization of Epic functionality

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