Administrative Assistant Resume
District Heights, MD
Objective: To obtain a position supporting upper level management, while working in a dynamic team environment where I can impact company growth by utilizing my organizational, interpersonal and communication skills.
Computer Skills: Proficiency with Windows-based software applications: Microsoft Office (Word, MS Outlook, Excel, and PowerPoint)
Experience:
Confidential, Frederick, MD
Processing Clerk (Registrar) 11/2009 to 3/2010
- Operated and processed HHS FIPS 201 (Federal Finger Printing) compliant credentialing equipment and applications. Maintained 99% accuracy to ensure the BEST enrollment application of the Card Issuance Software (CIS).
- Demonstrated the ability to assess, both visually and through document authentication software the reasonableness of the Applicant's identity-proofing documents; i.e. trained to detect any improprieties in the Applicant's identity-proofing documents.
- Effective in troubleshooting first line technical issues related to the operation of NIH PIV credentialing equipment.
- Provided high level customer service to NIH personnel as well as demonstrated courtesy, professionalism and efficiency at all times.
Confidential, Washington, DC
Administrative Assistant 09/2007 to 10/2008
- Received and distributed incoming mail and correspondence.
- Researched, documented and updated law case files of extreme confidentiality.
- Retrieved, managed and processed files for Office of General Counsel staff members.
- Provided a variety of correspondence and completed data entry request with accuracy and proficiency.
- Screen calls, visitors, and received all incoming correspondences.
Confidential, Fairfax Station, VA
Parking Office Assistant 05/2003 to 06/2007
- Responsible for providing customer service to government agencies in the distribution of parking permits and fare media (cash equivalent).
- Responsible for a variety of duties including verifying that customers meet established criteria for parking or fare media and are not receiving both benefits.
- Initiated telephone inquiries to verify carpool members on parking applications, entered parking and transit applications in automated system.
- Calculated beginning/ending inventory and performed daily reconciliation including receipts of cash/checks for parking.
- Demonstrated strong interpersonal and customer service skills.
Confidential, Washington, DC
Teacher 06/1999 to 04/2003
- Attended to the needs of children through a caring, nurturing and safe environment.
- Scheduled, organized and participated in recreational activities i.e., exercise, games, reading, painting, and other pre-school age learning activities.
- Maintained a healthy environment by cleaning, sanitizing toys and play area equipment.
- Encouraged in healthy behaviors such as; nutritious eating, resting and personal hygiene including toilet training.
Education:
H.S. Diploma
References: Available upon request
