Computer Instructor Resume
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Mahopac, NY
OBJECTIVE
- To obtain a position where my experience in corporate purchasing can be leveraged, while
- achieving the opportunity to grow within the company.
PROFESSIONAL SUMMARY
- Procurement Specialist with over eight years of experience in purchasing, strategic souring,
- supplier relationship management, customer service and product testing. Responsible for
- procuring over 4 million dollars worth of IT equipment annually, and directly saving my group in excess of 200,000 dollars by identifying waste, overspending, and product alternatives. Able to self-manage with only semi-annual communication with my supervisor located out of state.
EMPLOYMENT HISTORY
Confidential, 05/04-04/11
Senior Technology Purchasing Coordinator
- Coordinated the purchasing of technology related items, both hardware and software, for McGraw Hill Education.
- Responsible for supporting over four thousand users.
- Verified equipment requests for compliance, and offered alternatives where suitable.
- Procured, tested and evaluated new technologies, such as the iPhone and iPad for Enterprise use/product development.
- Communicated with various technology vendors on a daily basis.
- Tracked order status, cataloged receipt of equipment and maintained records for auditing.
- Interacted closely with IT Helpdesks nationwide.
- Helped to inventory and sort technology assets.
- Ordered hardware and software in excess of four million dollars per year.
- Acted as a liaison between end users, IT support and the purchasing department.
- Helped to implement and transition to the Ariba purchasing system.
Confidential,08/02-05/04
Assistant to Director of Client Tech. Services
- Performed various administrative duties including filing, faxing, scanning, the ordering of supplies and bill payment.
- Performed basic IT functions such as upgrading memory, installing hard drives, testing equipment/software, imaging new machines, and setting up new users.
- Headed a committee charged with establishing and reviewing technology standards for the McGraw Hill Companies.
- Took over all IT ordering for McGraw Hill Education, and helped to mold a new position within the company for myself.
Confidential, 02/02-08/02
Computer Instructor
- Instructed ESL and GED students on how to perform basic computer functions.
- Introduced students to Microsoft Word, Excel and Internet Explorer.
- Worked with students that possessed varied levels of communication skills, and computer literacy.
- Constructed daily lessons in order to meet with each individual teacher's goals, in effect, integrating their classroom sessions with their computer lab work.
Compliance Representative
- Resolved customer questions and complaints on a daily basis.
- Maintained company's archived records (order tickets, account statements, etc...)
- Assisted the Director of compliance on various special assignments for the NASD, including cases of arbitration.
- Acted as a reference for the non-licensed (Series 7), compliance representatives.
- Managed the office in the absence of the department's supervisor.
- Performed various administrative tasks.
- Called clients in order to confirm trade activity in their account(s).
- Mediated between brokers, clients, and company officers.
- Reviewed and adjusted commissions charged by brokers.
- Dealt with other brokerage firms in cases of account transfers.
- Trained new employees and interns.
- Created and retained spreadsheets for large research projects
- Experience with Windows, Mac OSX and Linux (Ubuntu)
- Familiar with mobile platforms; iOS, Android, WebOS, BlackBerry and Windows Phone
- I have built, upgraded and repaired several desktops and laptops
- Knowledge of Audio Video setup and maintenance
- Proficient with MS Word, Excel, Access, PowerPoint, SharePoint, One Note, Intuit QuickBooks, Adobe Acrobat, Photoshop, and various audio/video editing tools
- Able to operate and maintain Crestron Automation systems
Bachelor of Arts Candidate
Major: Business Management
Received Series 7 Certification
