Patient Coordinator Resume

AREAS OF EXPERTISE

Over 7 years of healthcare experience
Excellent communication skills and people skills
Diverse experience dealing with medical records and insurance policies, co - pays, deductibles whilst managing front desk operations efficiently.
Leadership skills
Exceptional interpersonal skills
Analytical skills
Customer service, credit control
Class room technical skills
Transcription skills accuracy at 60 w.p.m
PowerPoint, excel, Microsoft office, access.
Accounting programs, QuickBooks, data inputting
Scheduling patient appointments, gathering patient information, handlinginsurance documentation by checking insurance authorisation, co-pays and deductibles, managing front desk operations, collecting payments and maintaining inventory
I assisted my daughter as a Mary Kay Sales Executive by selling Mary Kay products by hosting beauty parties, wedding parties in order to achieve my goals

PROFESSIONAL EXPERIENCE

Confidential

Patient Coordinator

Responsibilities:

Maintained clinical notes and JCC Notes
Handled referrals whilst maintaining time frame
Managed patient scheduling using Carelogic, G2, EPR, CRS and PACS system
Accessed database entering patient details/whilst dealing with patient phone calls
Performed administrative duties such as filing, scanning and faxing
Attending meetings whilst representing my team workers
Organise board meetings by using Outlook and Google mail
Extensive Diary arrangements for corporate board meetings

Confidential

Patient Coordinator

Responsibilities:

Downloaded clinical reports and uploaded onto the EPR, CDR, Ultragenda, Midas system
Answered patient queries, processing requests for medical records
Managed a clinic of 150 patients by checking in and rescheduling appointments
Performed administrative duties such as filing, typing up clinical notes by audio typing
Booked in patients manually and transferred it on NHS software DGL
Preparing charts and documents for clinic appointments and assisting patients for diagnostic tests
Printed out reports and sent them to patients insurance or GP
Accepted referrals from insurance or consultants, GP's
Direct contact with insurance dealing with referrals and obtaining further information for authorization of medical care

Confidential

Assistant Practice Manager/Financial Analysis

Responsibilities:

Ordered medical supplies for the operating room
Covered reception and arranging appointments
Performed administrative duties such as filing, scanning and faxing
Pre-certs and documents for oncology clinics and liaising with insurance firms for deductibles
Performed end of day receivable ensuring that cash collected is correct and banked
Payroll in Quickbooks and Meditech for nurses and admin team by using database
Preparing financial data for tax purposes
Answering, screening calls and dealing with patient queries
Chasing debtors

Confidential

Credit Control Supervisor

Responsibilities:

Supervising telesales, call centre, collections department
Sanctioning credit applications
Review arrears reports and distribute to staff giving them guidelines and deadlines to follow.
Appraisal reports, staff performance monitoring
Call monitoring giving callers’ targets to achieve by taking orders by obtaining and verifying information.
Provide product/service information by answering questions; offering assistance.
Maintaining call centredatabase by entering and verifying information; updating contact log.

Confidential

Teachers Assistant

Responsibilities:

Prepare the classroom with stationery equipment
Prepare lessons presented by the direction of the teachers by reviewing material
Enforce school and class rules to help teach studentsproperbehavior.
Assist teachers withrecordkeeping, such astracking attendanceand calculating grades.
Covering classroom in the absent of the teachers.

Confidential

Accounts Assistant

Responsibilities: