SUMMARY:

Six years of comprehensive enterprise system administration experience in a fast -paced and demanding production environment. Extensive experience with performance monitoring and event management. Moderate experience with Microsoft Windows 2000/2003 domain administration and Linux system administration. Extensive experience with client/server hardware support and customer service. Extensive troubleshooting abilities. Part-time experience with network security and engineering. Strong written communication skills.

OBJECTIVE:

Systems administration/support full-time position.

HARDWARE:

• - HP ProLiant DL Series rack-mounted servers.
• - Cisco 4000 Series rack-mounted routers.
• - Alcatel OmniSwitch Series rack-mounted network switches.
• - Dell Optiplex Series workstations.
• - Dell Latitude Series laptops.
• - Variety of PC add-on and peripheral devices.
• - Printers inkjet, laser .
• - UTP/STP and fiber-optic cabling.

SOFTWARE:

• - Microsoft Windows 95, 98, NT, XP, Vista, 7, 2000 Professional/Server , 2003 Server, 2008 Server .
• - Microsoft Infrastructure Active Directory, DHCP, DNS, WINS, ISA Server, Exchange 2000 Server, IIS, Terminal Services .
• - Micro soft Office Word, Excel, Powerpoint, Outlook, Visio .
• - Linux SLES 9/10, RHEL 5.4 , AIX 5.1, 5.3, 6.1 , and SunOS 5.x .
• - Unix scripting in bash/ksh, standard regular expression engines.
• - BMC Performance Management Suite for Servers and V irtual Servers - Patrol/Perform, BEM,ProactiveNet, Portal.
• - MySQL and Apache web server administration primarily through the LAMPP stack .
• - Splunk.
• - HP Server Automation Windows and Unix .
• - VMware vCenter.
• - Symantec Anti-Virus Server/Client.
• - Cisco IOS creating/maintaini ng access lists and interfaces .
• - Alcatel network switch OS.
• - Veritas Backup Exec for Windows Servers.

EXPERIENCE:

Confidential

• - Enterprise administrator primarily responsible for the installation, distribution, management, and upkeep of the BMC Performance Management Suite in a Patrol Central environment, used for system performance and application health monitoring log/process/service/etc. .
• - Updated/improved existing automation and developed new automation to effectively manage a Patrol environment with over 2000 Windows agents and over 500 Unix agentsspread across numerous geographical and network regions. Automation was used to greatly improve the speed and efficiency of various management tasks in comparison to default BMC tools, and typically involved a collection of moderately complex, inter-related Windows batch and Linux shell scripts to move and parse large amounts of text data.
• - Solely performed a major conversion of an Excel-based Patrol data repository to a MySQL database running through a LAMPP stack . Tasks included the installation and configuration of the LAMPP stack itself, database design and testing from the ground up, thorough cleanup of thousands of rows of existing Excel data , development of supporting shell scripts to tie the database into existing automation, integration with TWiki as a customer interface, data migration, and development of extensive documentation.
• - Primarily responsible for an overhaul of the Patrol infrastructure environment, involving major updates to the Patrol Console Servers, the RT communication network,and all related documentation, resulting in significant performance and usability improvements.
• - Configured and maintained monitoring of a large virtualized environment via BMC Performance Manager for Virtual Servers, involving integration with VMware's vCenter Server to pull performance metrics for over 3000 virtual machines and over 280 ESX servers.
• - Configured and maintained monitoring of middleware components across many serversvia BMC Performan ce Manager for WebSphere MQ, used primarily to watch queue and channel performance.
• - Filled a temporary role as an administrator for the Splunk log monitoring tool.

Confidential

Gulf , Information Systems Administrator.

• - N etwork administrator responsible for two Active Directory domains - unclassified with 400 users classified with 150 users.
• - Responsible for installation, configuration , and troubleshooting of all server and clientapplications MS Office, WS FTP, IIS, Veritas Backup Exec, Internet Explorer/Mozilla Firefox/Netscape Navigator, all default Windows server software .
• - Responsible for maintenance and troubleshooting of all server and workstation hardware .
• - Responsible for maintenance and management of domains and users, including - creation of new user accounts assignment of domain-wide NTFS permissions for all users management of Active Directory organizational units configuration and upkeep of group policies configuration and execution of daily server backup operations daily reviews of Event Viewer and audit logs daily reviews of anti-virus logs routine administration of operating system patches.
• - Desktop support technician responsible for the reception, documentation, andresolution of user trouble calls.
• - Filled a temporary role as a network security technician, which included the configuration, upkeep, and monitoring of two IDS systems to ensure protection of sensitive data during a nine-month deployment to the Persian Gulf. During this time, also locked down system registries and created extensive system baselines of all high priority servers and workstations in order to provide more effective disaster LF recovery .
• - Filled a temporary role as an internetwork technician, which included the maintenance of two Cisco routers , six Alca tel OmniSwitch network switches, two packet shapers, various pieces of cryptographic equipment, and all associated cabling. Duties includedthe following - creating, removing, or otherwise updating router access lists monitoring router s yslogs configuring VLANs and port settings across all network switches running UTP/STP cable troubleshooting of all LAN/WAN connectivity issues.
• - Filled a role as primary webmaster for the USS Dubuqu e. Responsibilities included the development and as-necessary maintenance of the ship website.
• Confidential
• - Responsible for the testing, maintenance, troubleshooting, and repair of various control systems for the BQM-74E Aerial Target Drone.