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Pc Technician Resume Profile

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Candidate Resume:

Professional Profile

Highly skilled solution-oriented PC Technician with over 10 years hands on experience in operating, installing, maintaining, troubleshooting and upgrading desktop and notebook computers who e arned a solid reputation for resolving computer issues and providing exceptional customer service.

Operating Systems

  • Windows NT, Windows 2000/2003/2008
  • Windows XP, Windows Vista, Windows 7

Professional Experience

Confidential

PC Technician

  • Provided all first level support for computer hardware and software related issues
  • Installed new computers, hardware, software and peripherals
  • Reconfigured existing systems to accommodate additional components
  • Installed and configured Microsoft Office Suite
  • Ordered and distributed consumable supplies for peripherals
  • Maintained and created Cat5 network cables
  • Instituted training and support to internal computer users

Confidential

Local Area Network Administrator

  • Administered Microsoft Windows Servers Active Directory
  • Directed and coordinated functional and technical support troubleshooting of Local Area Network LAN
  • Identified and remove viruses/spyware from computer systems
  • Procured, received, documented and tracked inventory of all computers
  • Investigated hardware and software problems
  • Managed Exchange, WSUS, Antivirus and backup software in the corporate network

Confidential

Computer Programmer

  • A nalyzed, coded, debugged, tested, and implemented business applications
  • Designed and implemented reporting s ystem for g overnment grant
  • Converted custom Membership applications from COBOL to RPG
  • Recommended to management the purchase of equipment, software and services
  • Knowledge of all AS400 programming operations functions
  • Experienced in planning and performing AS/400 Operating System upgrades

Skills and Training

  • Netforum Management Software
  • Customer Focus Workshop
  • Computer Basic, National Computer Science Academy
  • Computer Hardware Technician, National Computer Science Academy
  • Basic CompTIA A Certification Prep
  • CompTIA A Certification
  • CompTIA Network Certification
  • CompTIA Security Certification

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