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Maintaining Officer Resume

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FL

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OBJECTIVE: To join a professionally run organization where I can utilize my communications and management experience

QUALIFICATIONS:

  • Work well without supervision/Self directed
  • Ability to prioritize and remain focused on the essence of an issue
  • Excellent with customer support services
  • Skilled at learning new concepts quickly while working well under pressure

EXPERIENCE:
2007 - Present Confidential,
Clearwater, FL

Communications Division

  • Answer and dispatch emergency 911 calls based on department protocol while maintaining officer

safety

  • Provide and research criminal histories and backgrounds for officers or detectives in the field
  • Knowledge of NCIC, FCIC, CADS, CRTS, TRI-TECH, CJISS, ACISS, DAVID and all law

enforcement software

  • Official radio communications in accordance to department and FCC regulations
  • Managed multi-lined phones
  • Working knowledge of BOLO, SWAT, ERT, K-9, hurricane and city preparedness plans

2003 -2006 Confidential,
Clearwater, FL

Manager

  • Assisted with the opening of three new stores in Pinellas County
  • Manage day to day operations, promotions, and customer satisfaction
  • Design and implement promotional programs
  • Sales and inventory control

2001 - 2003 Confidential,
Clearwater, FL

Manager

  • Managed all FOH daily operations
  • Greeted customers and maintained the highest level of customer satisfaction
  • Inventory control, bar pars and costs
  • Achieving and maintaining sales goals and customer needs
  • Trained new hires

1998 - 2001 Confidential,
Ft. Collins, Colorado

Cable Maintenance IT

  • Responsible for load control in Colorado and southern Wyoming
  • Assist technicians with additions, referrals and completions
  • Small and large scale business escalation procedures
  • OSFPM engineering translations, relays, underground and aerial locating

EDUCATION:

1993 – 1994 St. Petersburg College
1992 – 1993 Colorado State University

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