Superior telepho e, customer service a d computer skills
Excelle t pla i g, orga izatio al a d leadership skills
Proficie t with Microsoft Office, XView, Avaya EU 24 Pho e system a d Cisco IP Pho e 7960 Series
Telepho e a d Fro t desk receptio
Ma ageme t executive a d admi istrative support Room Wizard Co fere ce Scheduler, ID Ce tre, Alchemy, Sca Soft Paper Port 10.0
Excelle t multi-taski g skills i a fast-paced e viro me t.
Additio al skills i clude customer service database a d records, ge eral office support.
Experie ce
Receptio ist
Co fide tial
Provide temporary admi istrative support i various offices i the Metropolita Washi gto area.
Duties i clude greeti g visitors a d atte di g to their eeds.
Scree telepho e calls a d tra sfer them accordi gly.
Reserve a d set up co fere ce rooms.
Ope , sca a d distribute mail.
Assista t Supervisor Telecom/Receptio ist/Pho e Operator
Co fide tial
Served as first poi t of co tact for clie ts, ve dors a d debtors visiti g the office.
Efficie tly operated compa y switchboard a d provided prompt, courteous a d k owledgeable assista ce.
Provided telepho e a d legal tech ical support for attor eys a d other legal staff members that ha dle accou t recovery litigatio a d collectio s for commercial orga izatio s atio wide.
Completed the daily atte da ce report.
A swered i comi g debtor calls a d tra sferred them to the proper call-i queue.
Liste ed to compa y voicemail a d forward the messages to the correct parties.
Assisted o the clie t li e o a as eeded basis.
Trai ed ew operators to make ready to perform their job efficie tly a d effectively.
Did special projects for other departme ts as ecessary.
Executed other admi istrative duties as assig ed.
Assista t Secretary/Receptio ist/Bookkeepi g Clerk
Co fide tial
A swered pho es, fili g, a d typi g correspo de ce.
Received a d processed re tal payme ts.
Mo itored reside ts taki g their medicatio .
Accou ts payable, data e try a d fili g as the bookkeepi g clerk.
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